Facilities and Maintenance Manager

Neptune; Swindon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading home design company in the UK is seeking a Facilities & Maintenance Manager to oversee two warehouse sites and retail stores. The role involves hands-on maintenance, team leadership, and ensuring compliance with health and safety standards. Candidates should have proven facilities management experience, strong knowledge of building services, and the ability to communicate effectively. This position offers a competitive salary and numerous benefits, including generous leave and training opportunities.

Benefits

Generous Holiday Allowance

Life Assurance

Company sick pay

Enhanced maternity and paternity leave

Cycle to work scheme

Generous discounts

Discounted gym membership

Birthday day off

Volunteer days

Training Workshops

Qualifications

• Proven experience managing facilities or maintenance across multiple sites.
• Strong knowledge of building services and property maintenance.
• Willingness to travel to multiple sites.

Responsibilities

• Oversee maintenance across two warehouses and retail stores.
• Ensure building systems are compliant and operational.
• Maintain accurate records and safety documentation.
• Carry out site inspections for health and safety compliance.
• Manage the maintenance budget and identify improvements.

Skills

Building services knowledge

Health & safety compliance

Team leadership

Communication skills

Organisational skills

Problem solving

Education

NEBOSH National General Certificate or equivalent

Job description

At Neptune, we care deeply about the spaces we create for our people. As Facilities & Maintenance Manager, you'll ensure our Support Office, warehouses and retail stores are safe, well‑maintained and running smoothly. This is a hands‑on role, balancing planned maintenance with day‑to‑day problem solving, while leading a small team and trusted contractors across multiple sites.

Responsibilities

• Oversee day‑to‑day maintenance across two warehouse sites and all retail stores across the UK, planning and delivering planned preventative maintenance programmes and coordinating reactive maintenance quickly and effectively.
• Ensure building systems (HVAC, fire alarms, electrical, plumbing) are compliant and operational.
• Maintain accurate records, asset registers and safety documentation, report R.I.D.D.O.R. – reportable incidents within required timeframes.
• Carry out site inspections and ensure compliance with health & safety and building regulations.
• Line‑manage the Health & Safety Co‑ordinator, Maintenance Technician and Housekeeping Supervisor.
• Oversee contractors and service providers, ensuring quality and value for money.
• Manage the maintenance budget and identify opportunities for improvement and efficiency.

Qualifications

You'll be someone with proven experience managing facilities or maintenance across multiple sites and have a strong knowledge of building services, property maintenance and health & safety compliance. Essentially, you'll hold a NEBOSH National General Certificate or equivalent. It's important that you are a confident communicator with excellent organisation and planning skills and have experience leading teams and managing contractors. This role will also involve travel to our other site in Swindon and across our stores, so you must hold a full UK driving licence and have a willingness to travel.

Why join Neptune?

At Neptune, we take pride in doing things properly – thoughtfully, carefully and with long‑term impact in mind. You'll be part of a supportive team where your contribution really matters, helping to create safe, well‑run spaces in which our people can do their very best work.

Benefits We Can Offer You

• Generous Holiday Allowance
• Life Assurance
• Company sick pay
• Enhanced maternity and paternity leave
• Cycle to work scheme
• Generous new item and outlet discounts
• Discounted gym membership
• Competitive salary
• Perkbox: Wellbeing Hub and Retail Discounts Portal
• Your birthday day off
• Day off if you become a Grandparent
• Two paid volunteer days a year
• A week off to celebrate a life event
• Refer a friend scheme
• Long service holiday allowance increase
• Training Workshops

Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real.

We are a growing business that encourages our people to grow with us. Neptune’s goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone's voices are heard.

Our Story

Founded in 1996 by friends John Sims‑Hilditch and Giles Redman, Neptune designs and makes pieces for your whole home. Recognised for our exacting standards, design‑led aesthetic and expert craftsmanship, we are perhaps most known for kitchens – with heirloom‑worthy dressers not far behind. Neptune’s trademark "look" is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We are also respected for our commitment to craft and quality. Put simply, we make things we're proud of, and that last a lifetime.