Facilities and Estates Manager Overview
We seek an experienced Facilities and Estates Manager ready for a new challenge, working closely with our senior management and multi‑disciplinary teams to ensure compliance, efficiency and a safe environment for patients, staff, volunteers and visitors. As our Facilities and Estates Manager you will play a pivotal role in ensuring the smooth operation of our facilities and be responsible for delivering high quality maintenance services whilst overseeing day‑to‑day operations within facilities, and estates across both our main Hospice site and our retail units. This will include planned preventative maintenance, waste management, COSHH, security, utilities, and energy sustainability.
You will have hands‑on facilities management experience and know how to keep buildings and equipment safe, functional and fit for purpose whilst driving forward continuous improvement.
You will be confident handling a wide range of property and technical issues and know when to fix, elevate or bring in the right mix of contractor expertise.
You will hold a relevant Health and Safety Qualification and will be comfortable leading on compliance in busy clinical, retail and office environments.
Leading a small team of three you will be a people‑focussed communicator with experience of delivering quality services, effective people management and IT proficient.
The ideal candidate will have an understanding of our core values, be willing to work flexibly and join the on‑call management rota together with a passion to be part of a hard‑working enthusiastic multi‑disciplinary team.
Closing Date: 30th January
Salary £46k (pro rata) £36,800
Responsibilities
- To inspect and ensure that the grounds and gardens on Charity land are presentable at all times.
- To undertake a regular survey of the grounds and all Charity premises, devise and implement a scheduled maintenance programme across all sites.
- Oversee the security at all sites and manage and deal with all estate related matters including utilities.
- Plan, implement and manage essential maintenance, repair and enabling work to minimise interruptions to the hospice or retail sites.
- Ensure that all insurance safety inspections are carried out as required and documented.
- Develop and maintain an asset register which ensure compliance with legislative requirements and accounting standards.
- Develop and manage maintenance schedules for all clinical and non‑clinical equipment.
- Have oversight of key holding for the whole organisation retaining accurate records.
- Develop and oversee risk assessments and method statements for specific projects as necessary.
- Work with the clinical managers to ensure that the physical environment on the In‑Patient Unit (IPU) and Wellbeing adheres to the required standards of cleanliness and infection control.
- Manage contracts and contracts register including those relating to electricity, gas, water and IT systems, window cleaning, external and internal decoration, clinical and non‑clinical waste disposal.
- Under the direction of relevant SLT members to plan and oversee capital works, refurbishment and replacement programmes.
- Monitor the day to day performance of both clinical and non‑clinical waste disposal services, ensuring compliance and good performance against contracted activity levels.
- Manage a planned and responsive housekeeping service working closely with the Business Support administrator to plan rotas to ensure effective staff deployment.
- To oversee the organisation’s approach to pest control.
- To maintain a diary of key events relating to retail leases and ensure that notices required under the terms of leases are served on a timely basis. Where appropriate, and under the direction of the Director of Income Generation to liaise with Landlords and/or their Agents to ensure their compliance with repairing obligations at rented premises.
- Take responsibility for HSE reporting of adverse events identified as RIDDOR (or potential).
- Ensure a holistic approach to security is implemented at all Charity premises to include hard and soft controls, provide regular assurance reports and make recommendations for improvements.
- Build a strong collaborative relationship with the IT service provider and oversee the operational implementation of infrastructure changes to digital services and systems in conjunction with colleagues.
- Ensure data and information is managed in accordance with data protection and information governance policies.
- Oversee the effective and compliant management of the Charity’s vehicles, in line with the Transport policy. Liaising with the insurance company in the event of any claims.
- Provide reports to give Board Assurance for the Quality Assurance (QA) and Workforce sub committees, providing compliance and assurance reports for safety, facilities and estates and contributing to overall safety management governance reports that offer solutions and recommendations and seek to understand trends and risks that require further mitigation.
- Ensure robust use of the Vantage management system monitoring its use at each Charity premise, to evidence compliance with fire safety regulations and codes of practice and ensure all relevant personnel have access to suitable instruction and training to safely evacuate in line with Charity policy and procedure.
- Contribute to the corporate induction day, leading on fire safety/evacuation. Liaise with the Quality Education Lead to identify training required and contribute to the design, deliver and evaluate of training.
- Through effective management of the line reports, and in consultation with internal and external users, ensure safe and welcoming front‑of‑house and garden areas are available that support the strategic objectives and ethos of the Charity.
- Be a leading member of the Charity’s Sustainability Group ensuring consideration is given to the environmental impact of Charity activities, to reduce or offset the carbon footprint of the organisation.
- Ensure policies and standard operating procedures for health & safety and facilities management are up to date, implemented and audited. Develop new policies as necessary, and contribute to the audit, review and approval process for safety and estates and facilities policies and procedures.
- Implement and maintain effective business continuity and emergency response arrangements for all facilities management services. Ensure these are aligned to the needs of the wider organisation and that adequate supplies and equipment are readily available (e.g. generators, gritting salt).
- Provide effective and supportive line management to direct reports, addressing issues of concern in a timely manner whilst demonstrating and influencing good management practices, including compliance with HR policies.
- Oversee a non‑clinical audit calendar.
Manages: Logistics Co‑ordinator/Property Maintenance Apprentice
Facilities and Estates Management
For a full list please download the job description.
For further information please contact
Tom Moody, Deputy Chief Executive / Director of Income Generation at: tom.moody3@nhs.net