Eyewear Retail Associate - Training & Benefits

The Boots Company PLC; Luton; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading retail healthcare provider in Luton is seeking a Retail Assistant to join their Boots Opticians store team. The role involves interacting with customers, maintaining shop standards, and providing support for eye-tests and aftercare for eyewear solutions. Candidates should be passionate about customer care and eager to learn. Benefits include a discretionary bonus, employee discounts, and flexible working options to ensure a positive working environment.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 counselling and support

Qualifications

• Ability to provide excellent customer service.
• Willingness to learn and develop within the role.

Responsibilities

• Order, dispense, and collect glasses and contact lenses.
• Support with eye-tests and pre‑screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

A leading retail healthcare provider in Luton is seeking a Retail Assistant to join their Boots Opticians store team. The role involves interacting with customers, maintaining shop standards, and providing support for eye-tests and aftercare for eyewear solutions. Candidates should be passionate about customer care and eager to learn. Benefits include a discretionary bonus, employee discounts, and flexible working options to ensure a positive working environment.