Experienced Receptionist

Rank Group; Bournemouth; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hospitality provider in Bournemouth is seeking a Receptionist to create a welcoming atmosphere for guests. This role demands previous experience in a busy reception desk, strong social skills, and a positive attitude. You will entertain and engage guests, making each visit enjoyable. Flexibility is required as the position operates within a 24/7 casino environment, including night shifts and weekends. Join us to be part of a team that values performance and care.

Qualifications

• Previous experience working on a busy reception desk is essential.
• Experience of working successfully in a hospitality role.
• Candidates must be 18 years of age or older.

Responsibilities

• Set the tone for the guests' experience with a welcoming smile.
• Create a memorable and engaging atmosphere.
• Ensure guests feel valued and well taken care of.

Skills

Positive, can-do attitude

Excellent social skills

Customer entertainment skills

Job description

Job Description

As a Receptionist, your role is pivotal in setting the tone for our guests' experience from the hoặc moment they step through our doors. Your welcoming smile, enthusiastic greeting, and genuine care are the first impression our customers have of our business, making you an essential part of our team.

With your passion for people and excellent social skills shining through, you will not just welcome our guests but entertain them, ensuring their visit starts on a high note. Your role goes beyond typical reception duties; you’ll create a memorable, engaging atmosphere that exceeds our guests' expectations. You’ll focus on making each interaction enjoyable and meaningful, ensuring our guests feel valued and well taken care of.

Qualifications

Previous experience working on a busy reception desk is essential.

To be successful in this role you’ll need a positive, can-do attitude with a real passion for entertaining customers and delivering an exceptionally high service as well as experience of working successfully in a hospitality role

Additional Information

Be Part of What’s Next

If you're looking for more Bolsa jobs - if you want to be part of a team that values passion, performance and care - we’d love to hear from you.

We’re building something special at Grosvenor Casinos. Join us and be part of it.

We’re for Everyone

At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know - we’re happy to help.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.