Events Executive

The Celtic Manor Resort; Newport; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prestigious hospitality venue in Newport seeks an Event Executive to drive sales and deliver exceptional guest experiences. Candidates should possess outstanding interpersonal skills, and a positive attitude, and have experience in sales or hospitality. This role will leverage expert sales techniques to transform enquiries into successful events, ensuring every interaction meets client needs. Join a supportive environment offering career growth, discounts, and wellness benefits.

Benefits

Career development training

Discounts on food & beverage

Discounted leisure membership

Free GP virtual appointment service

24/7 wellbeing helpline

NEST pension scheme

Social Club

Staff appreciation events

Qualifications

• Proven experience in a similar sales or hospitality role.
• A positive attitude and keen eye for detail.
• Strong telephone manners.

Responsibilities

• Transform enquiries into successful events.
• Use sales techniques to achieve high occupancy.
• Deliver outstanding guest service.

Skills

Outstanding interpersonal skills

Ability to build rapport

IT literacy

Multitasking

Experience in sales or hospitality

Tools

Opera

Job description

JOBTITLE – Event Executive
DEPARTMENT – Sales and Revenue
CONTRACTTYPE - Permanent
RATE OFPAY - £13.70 per hour, plus incentives and excellent benefits!
HOURS – 37.5 hours, over 5 days
LOCATION – Newport, NP18 1HQ
ID – Req5427

Overview

Join the ‘Greatest Story in Hospitality’ by becoming one of our Sales and Revenue ‘Hospitality Heroes’ based at our Innovation Centre - just one of the fantastic opportunities we offer from ‘Manor to Marina’.

OUR IDEAL HERO WILL HAVE

• Outstanding interpersonal skills and a warm, engaging telephone manner.
• A strong ability to build rapport and confidently explain all product options within The Celtic Collection.
• A positive attitude, a keen eye for detail, and IT literacy (experience with Opera is a plus!).
• A talent for multitasking, balancing professionalism with a sense of fun.
• Proven experience in a similar sales or hospitality role.

IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL

• Transform enquiries into successful events, confidently upselling all the incredible facilities at The Celtic Collection.
• Use expert sales techniques to achieve the highest possible rates and occupancy, exceeding expectations at every turn.
• Deliver outstanding guest service, ensuring every interaction is seamless, engaging, and tailored to client needs.
• Work with our cutting-edge booking systems, maintaining precision and a keen eye for detail.

BE RECOGNISED AND REWARDED

As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as:

• Access to career development training from day one
• Discounts on food & beverage and hotel stays
• Discounted leisure membership
• Free GP virtual appointment service
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end-of-year awards

GROW WITH US

• As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN
• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
• I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
• I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

RECRUITMENT INFORMATION

In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.