Evening Duty Manager

The Real Mary King’s Close; City of Edinburgh; On-site; GBP 29,000; Full time

Job summary

A renowned historical attraction in Edinburgh is seeking an Evening Duty Manager on a fixed-term contract until November 2026. The ideal candidate will lead a team to deliver exceptional guest experiences and ensure high operational standards. Responsibilities include managing late shifts and working weekends. Competitive salary of £28,600 and comprehensive benefits, including wellness events and training opportunities, are provided. Join us to contribute to our unique offerings shared with visitors every day.

Benefits

Mental health first aiders on site

Free breakfast club

Monthly wellness events

Continued training for personal development

Matching the Real Living Wage Foundation

Discounts in retail and café

LGBT+ friendly workplace

Qualifications

• Natural leader, ambitious and flexible, with excellent communication skills.
• Ability to work well under pressure and think quickly.
• Passionate about guest standards and service.

Responsibilities

• Lead the team to provide an outstanding guest experience.
• Ensure the attraction operates within procedures.
• Work flexible hours, including weekends and holidays.

Skills

Leadership

Communication skills

Guest service

Teamwork

Flexibility

Job description

Join our team as the Evening Duty Manager at The Real Mary King’s Close.

The Real Mary King’s Close is buried deep beneath Edinburgh’s Royal Mile. On their fully guided tour, guests follow Edinburgh’s past residents in these underground alleyways and hear the real stories of the people who lived, worked and died there. Join us to experience over 400 years of history and unlock the secrets of Edinburgh’s only preserved 17th-century street.

We are currently recruiting for an Evening Duty Manager to join our team on a fixed term basis. You must be a natural leader who is ambitious, flexible, reliable, and possess excellent communication skills whilst enjoying working as part of a team. The role is varied and you need to be a fast thinker and work well under pressure.

Our attraction’s success revolves around our guests and you’ll spend every day finding ways to do things better, for them. Our guests will expect very high standards, so everything we do will be geared towards giving them an outstanding experience every time they visit.

We are looking for someone that has a guest focused approach. You will be passionate about our standards and implementing our ways of working, ensuring that the attraction operates within procedure at all times.

You will have a flair for guest service, strong communication skills, and a friendly attitude towards colleagues and guests. The flexibility to work weekends and bank holidays is also essential.

In return, we will invest in your career.

We offer a salary of £28,600pa

Plus:

• Mental health first aiders on site as well as access to 24/7 Employee assistance program
• Free breakfast club
• Wellness committee – monthly wellness events for team
• Continued training for personal development
• Matching the Real Living Wage Foundation
• Discounts in retail and café offering
• LGBT+ friendly workplace
• Plus additional benefits as part of the Continuum Attractions team…

Contract:35 hours per week available. Fixed Term (March 2026- November 2026) Weekends & Bank Holidays included.

This role is late nights only – finishing time would be 11:30pm. Shifts would mainly be 4:30pm – 11:30pm.

Salary:£28,600pa (to be reviewed in 2026 pay reviews in 1 st quarter).

If you think this is the perfect job for you send your CV and covering letter to –

We look forward to reviewing your application!

The Real Mary King’s Close
2 Warriston’s Close
High Street
Edinburgh EH1 1PG

Continuum Attractions is committed to achieving the highest standards of Health & Safety to all its visitors and employees. We are proud of the processes, systems and procedures we have in place across our business. Health & Safety is much a part of our company culture as our dedication to delivering unique experiences in memorable locations.