EV Charging Field Engineer — Scotland (Remote Support)

Swarco Traffic Holding AG; Aberdeen City; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading provider of EV charging infrastructure is seeking a Field Service Technician for a field-based role across Scotland. The successful candidate will provide technical support to customers, ensure the smooth operation of EV charging infrastructure, and maintain accurate records of interactions. Candidates should have at least 2 years of experience in technical support and strong troubleshooting skills. This position offers a competitive salary, 25 days of holiday, and opportunities for development in a supportive environment.

Benefits

25 days holiday plus the option to purchase more

Employee Assistance Programme

Employee discounts portal - Perkbox

Life assurance

Qualifications

• At least 2 years’ experience in technical support or field service roles.
• Ability to troubleshoot hardware, software, and network-related issues.
• Flexibility to travel occasionally for on-site support.

Responsibilities

• Provide technical assistance and support to customers.
• Maintain accurate records of customer interactions and issues.
• Offer remote technical support through various communication tools.

Skills

Technical aptitude

Customer-focused mindset

Strong communication skills

Job description

A leading provider of EV charging infrastructure is seeking a Field Service Technician for a field-based role across Scotland. The successful candidate will provide technical support to customers, ensure the smooth operation of EV charging infrastructure, and maintain accurate records of interactions. Candidates should have at least 2 years of experience in technical support and strong troubleshooting skills. This position offers a competitive salary, 25 days of holiday, and opportunities for development in a supportive environment.