European Import Operations Specialist

Simarco; Stoke-on-Trent; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics provider in Stoke-on-Trent is seeking a European Import Administrator to support and manage import activities. You will liaise with clients and partners across Europe, ensure compliance with customs regulations, and maintain effective communications with internal teams. Ideal candidates are organised, detail-oriented, and experienced in customer service or administration. The role offers a competitive salary, training, and a diverse work environment.

Benefits

Highly competitive salary

25 days annual leave plus 8 bank holidays

Company Pension Scheme

Discount platform including top high street retailers

Full training and support

Cycle to work

Regular engagement initiatives

Learning Management System for continuous learning

Mental health support forum

Recognition and rewards program

Qualifications

• Essential experience in customer service or administrative roles.
• Experience in managing European imports.
• Knowledge of customs regulations.

Responsibilities

• Arrange cargo collections and bookings.
• Liaise with European partners and agencies.
• Check and verify commercial invoices.
• Quote for European import shipments.
• Ensure effective communication between departments.

Skills

Customer service or administrative experience

European planning experience in import/export

Knowledge of import customs regulations

Logistics experience

Strong organisational skills

Good communication skills

Education

GCSE English and Maths at pass grade or equivalent

Job description

A leading logistics provider in Stoke-on-Trent is seeking a European Import Administrator to support and manage import activities. You will liaise with clients and partners across Europe, ensure compliance with customs regulations, and maintain effective communications with internal teams. Ideal candidates are organised, detail-oriented, and experienced in customer service or administration. The role offers a competitive salary, training, and a diverse work environment.