Estates Assistant

Sodexo France; Stoke-on-Trent; On-site; Full time

Job summary

A leading global services company seeks an Estates Assistant to ensure effective maintenance at Royal Stoke Hospital. Responsibilities include carrying out maintenance tasks, supporting building management, and ensuring Health & Safety compliance. Candidates should have relevant facilities, maintenance experience, and strong problem-solving skills. The role offers competitive pay and various benefits, including a supportive team environment.

Benefits

Mental health and wellbeing resources

Employee Assistance Programme

Discounts on high street brands

Retirement savings plan and life insurance

Qualifications

• Strong interest in the facilities industry, preferably with healthcare experience.
• Confident and self-motivated, able to adapt to changing priorities.
• Logical problem-solver who remains calm under pressure.
• Good understanding of Health & Safety compliance requirements.

Responsibilities

• Carry out planned and reactive maintenance of building fabric.
• Support building management to meet contractual targets.
• Ensure safe operation and maintenance of equipment.
• Manage reactive maintenance during hospital operations.

Skills

Interest in facilities industry

Maintenance or engineering experience

Problem-solving skills

Communication skills

Job description

Healthy outcomes start with positive patient experiences.

• 40 Hours a Week / Any 5 days out of 7
• £13.09 per hour
• Uniform Provided / Access to Blue Light Card / Sodexo Benefits
• 20 Holiday per Year
• Location is Royal Stoke Hospital

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: ST4 6QG

Please take the to read the attached job description.

As an Estates Assistant at Sodexo, we’re looking for someone who keeps things running smoothly—the one who knows how to solve problems, offer expert advice, and ensure the hospital estate operates at its best. As an Estates Assistant at Royal Stoke Hospital, you'll be the go-to expert for technical support and maintenance across equipment, building systems, and utility services.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What You’ll Do

• Carry out planned and reactive maintenance of building fabric, plant and equipment in line with regulations, HTMs, manufacturers’ guidance and the Project Agreement.
• Support the Building & Fabric Management and Hard FM teams to meet contractual response times, rectification targets and documentation requirements.
• Assist with statutory and annual maintenance programmes, including shutdowns of occupied areas where required.
• Ensure safe operation, calibration and maintenance of equipment, identifying sources of error and maintaining safe systems of work.
• Manage reactive maintenance services during normal and out-of-hours hospital operations.
• Gather technical information, compare Department of Health guidance and support efficient parts identification and ordering processes.
• Maintain strong communication and working relationships with Trust managers, clinical and non-clinical staff, helpdesk teams and relevant working groups.
• Promote compliance with Health & Safety legislation, site policies, cleaning regimes and undertake additional training while maintaining a hands‑on approach.

What You Bring

• Strong interest in the facilities industry with relevant maintenance or engineering experience (healthcare environment desirable).
• Confident, capable and self‑motivated individual able to assess situations and adapt to changing priorities.
• Logical problem‑solver who remains calm under pressure and understands urgency of response.
• Enthusiastic, driven and prepared to work overtime when required.
• Good understanding of Health & Safety principles and compliance requirements.
• Willingness to attend internal and external training courses to develop skills and knowledge.
• Computer literate with effective report‑writing capabilities.
• Strong verbal and written communication skills with a good standard of mathematical ability.

What We Offer

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You’ll be part of a supportive team, act with purpose and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided
• Opportunities to gain experience through learning and development
• Cycle to Work scheme & volunteering opportunities
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose and passion to Sodexo.

We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone, building a better life for all. We are a global leader in services that improve the quality of life, operating in 55 countries and serving over 100 million consumers each day through our unique combination of on‑site food and FM services, benefits & rewards services and personal & home services.

We are committed to being an inclusive employer. We embrace a diversity of experiences, backgrounds and identities, and encourage applications from all individuals. We support our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability Network, So Together, Generations and Origins. We are also a Disability Confident Leader, providing interview schemes for qualified candidates with disabilities.