Engagement & Communications Lead — Hybrid

Carnival corp.; England; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading cruise company in the United Kingdom seeks a Communication & Engagement Manager to enhance employee experience across its Contact Centre Operations. The role involves developing strategies to drive engagement and overseeing onboarding processes. The successful candidate will exhibit strong communication skills and leadership capability. This full-time, permanent position allows for hybrid working, offering flexibility with office presence in Southampton.

Benefits

Employee Discounted Cruising

Recognition scheme with prizes

Regular office events

Extensive learning and development opportunities

Employee Assistance and Wellbeing programmes

Company paid Health Cash Plan

Life Assurance

Minimum 25 days leave

Contributory Pension scheme

Qualifications

• Proven ability to turn complex messages into clear, engaging language for diverse audiences.
• Experience in inspiring, coaching, and managing teams effectively.
• Skills in strategic planning and managing long-term initiatives.

Responsibilities

• Develop and execute communication and engagement strategies to meet CCO objectives.
• Plan and conduct office and virtual events that embody company culture.
• Oversee onboarding processes, aligning with recruitment forecasts.
• Manage ship visit and familiarisation programmes to enhance engagement.

Skills

Excellent written and verbal communication skills

Leadership capability

Strategic planning and project management

Ability to build strong stakeholder relationships

Job description

A leading cruise company in the United Kingdom seeks a Communication & Engagement Manager to enhance employee experience across its Contact Centre Operations. The role involves developing strategies to drive engagement and overseeing onboarding processes. The successful candidate will exhibit strong communication skills and leadership capability. This full-time, permanent position allows for hybrid working, offering flexibility with office presence in Southampton.