Energy Change of Tenancy Coordinator

SEFE Storage GmbH; Manchester; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

An international energy company is seeking a Change of Tenancy Administrator to manage the tenancy application process. The role involves investigating requests, supporting sales and complaints teams, and ensuring accurate handling of contracts. Ideal candidates will have customer service experience and the ability to manage workloads effectively. This position offers a competitive salary and the flexibility of a hybrid working model.

Benefits

Bonus earning potential

Non-contributory pension with 10% employer contribution

25 days holiday plus bank holidays

Life assurance

Medical and dental insurance (family cover)

Qualifications

• Experience in the energy industry (B2B retail preferable).
• Strong planning and organisational skills.
• Can make evidence-based decisions.

Responsibilities

• Investigate and verify Change of Tenancy applications.
• Respond to internal and external inquiries professionally.
• Handle requests across Gas and Power systems accurately.
• Ensure deemed contracts are created correctly.

Skills

Customer service experience

Ability to manage workload

Excellent written communication

Planning and organisational skills

Job description

An international energy company is seeking a Change of Tenancy Administrator to manage the tenancy application process. The role involves investigating requests, supporting sales and complaints teams, and ensuring accurate handling of contracts. Ideal candidates will have customer service experience and the ability to manage workloads effectively. This position offers a competitive salary and the flexibility of a hybrid working model.