Empathetic GP Practice Receptionist (Part-Time)

Nhsscotland; Kilwinning; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local GP medical practice in Kilwinning is looking for a reliable and hardworking individual to join their team on a permanent part-time basis. The role requires good communication, organisational, and IT skills, along with an empathetic telephone manner. Responsibilities include signposting patients to clinicians, handling appointment requests, and maintaining GDPR compliance. Part-time hours are negotiable, approximately 25-32 hours per week, offering a dynamic work environment with a friendly team.

Qualifications

• Reliable and hardworking individual.
• Excellent empathetic telephone manner.
• Ability to adapt and multi-task.

Responsibilities

• Signpost patients to the correct clinician or service.
• Handle requests including appointments and prescriptions.
• Communicate with secondary care and other agencies.

Skills

Good communication skills

Organisational skills

IT skills

Job description

A local GP medical practice in Kilwinning is looking for a reliable and hardworking individual to join their team on a permanent part-time basis. The role requires good communication, organisational, and IT skills, along with an empathetic telephone manner. Responsibilities include signposting patients to clinicians, handling appointment requests, and maintaining GDPR compliance. Part-time hours are negotiable, approximately 25-32 hours per week, offering a dynamic work environment with a friendly team.