Electrical Compliance Operations Lead (Scheduling)

BES Group; Preston; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading risk management solutions provider in the UK seeks an Operations Manager for their Housing division. In this role, you will coordinate teams, manage schedules, and ensure the delivery of electrical compliance services. Strong leadership and communication skills are essential, along with the ability to foster a collaborative team environment. The position offers a salary between £28,000 to £32,000, an up to £10,000 annual bonus, and various employee benefits, including flexible working arrangements and health support.

Benefits

Company Pension Scheme

20 days annual leave plus bank holidays

Electric Vehicle salary sacrifice scheme

Health and wellbeing support

Qualifications

• Experience coordinating operational teams within a service-led, customer-focused environment.
• Background in managing or supervising scheduling/customer contact teams.
• Strong leadership and team-management skills.

Responsibilities

• Guide and support the call-handling and booking team.
• Work closely with engineers to maintain schedules.
• Oversee scheduling and workflow for electrical compliance programmes.
• Monitor progress against KPIs and SLAs.

Skills

Team management

Communication skills

Organizational abilities

Conflict resolution

Data analysis

Job description

A leading risk management solutions provider in the UK seeks an Operations Manager for their Housing division. In this role, you will coordinate teams, manage schedules, and ensure the delivery of electrical compliance services. Strong leadership and communication skills are essential, along with the ability to foster a collaborative team environment. The position offers a salary between £28,000 to £32,000, an up to £10,000 annual bonus, and various employee benefits, including flexible working arrangements and health support.