IT Delivery Analyst Manager

Wren Kitchens Limited; Barton-upon-Humber; Hybrid; GBP 40,000 - GBP 55,000; Full time

Job summary

A leading kitchen retailer based in Barton-upon-Humber is seeking an IT Delivery Analyst/Manager to join their dynamic IT Change team. The role involves managing delivery processes and ensuring smooth transitions from discovery to technical delivery. The ideal candidate will possess strong analytical skill sets and experience in business analysis within tech environments. This position offers a hybrid work model, including exceptional company benefits, allowing for a work-life balance while engaging in meaningful projects.

Benefits

Life assurance after 2 years' service

Eye care vouchers

EE discounts

Staff discount on products

Refer a friend scheme

Free onsite gym

Subsidised Canteens

Qualifications

• Experience in business analysis, delivery or project management within technology environments.
• Strong organizational and communication skills across both business and technical audiences.
• Ability to document clear requirements and translate business goals into actionable technical detail.

Responsibilities

• Coordinate daily progress across workstreams, ensuring tasks are clear and prioritised.
• Track progress and support planning, capacity, and scheduling.
• Run workshops, interviews, and requirement-gathering sessions.

Skills

Business analysis

Delivery management

Organizational skills

Communication skills

Understanding of data concepts

Tools

Jira

Confluence

Visio/Lucidchart

Job description

Overview

About The Role Join Wren as a IT Delivery Analyst/Manager and enjoy an exceptional benefits package.

Join Wren as a IT Delivery Analyst/Manager and enjoy an exceptional benefits package.

What Wren offer

• Life assurance after 2 years' service
• Eye care vouchers
• EE discounts
• Staff discount on Wren products
• Refer a friend scheme
• Free onsite gym
• Subsidised Canteens

This is a hybrid role based 3 days week at The Nest in Barton-upon-Humber.

This role blends delivery management and business analysis, ensuring change initiatives move smoothly from discovery through technical delivery to go live. Working within the IT Change team and closely with data-focused groups, the Delivery Analyst/Manager connects business needs with technical execution. You’ll coordinate day-to-day activity managing capacity, planning, resolving blockers, and keeping work on track while ensuring requirements are clear before reaching technical teams.

Ideal for someone business-facing, analytical, experienced with data/BI teams, and confident managing workflow without formal line management.

Key Responsibilities

Delivery & Coordination

• Coordinate daily progress across workstreams, ensuring tasks are clear and prioritised.
• Track progress and support planning, capacity, and scheduling.
• Identify and escalate blockers, risks, and dependencies.
• Maintain documentation of decisions, risks, actions, and updates.
• Support alignment between the Application Data team and stakeholders.

Business & Process Analysis

• Lead discovery to understand problems, goals, and requirements.
• Capture and document functional/non-functional requirements and user journeys.
• Map current vs. future-state processes, focusing on data and workflow impacts.
• Run workshops, interviews, and requirement-gathering sessions.
• Maintain clear, traceable requirements and scope.
• Ensure requirements are technically feasible and understood by delivery teams.
• Support impact assessments on data models, interfaces, and dependencies.

Quality & Improvement

• Support testing, acceptance, and validation.
• Promote consistent and efficient working practices.
• Lead retrospectives and root-cause reviews to drive continuous improvement.

About You

Essential

• Experience in business analysis, delivery or project management within technology environments.
• Strong organisational and communication skills across both business and technical audiences.
• Ability to document clear requirements and translate business goals into actionable technical detail.
• Comfortable tracking work, managing priorities, and supporting progress in Agile or hybrid environments.
• Understanding of data concepts (data flows, reporting, data quality).

Desirable

• Familiarity with tools such as Jira, Confluence, Visio/Lucidchart.
• Experience working with data platform teams (DevOps, Data Engineering, BI, Databases) and cloud based technologies.
• Understanding of business analysis
• Exposure to product delivery or iterative delivery methods.

About The Company

Wren Kitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK’s Number 1 place to work!

This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!