Commerce Growth & Partner Programs Lead

Donnelly Group; Eglinton; On-site; GBP 55,000 - GBP 75,000; Full time

Job summary

A leading social media platform is seeking an Operations Manager who will be responsible for designing outreach and growth programs for merchants. This role demands substantial experience in mass account management and a solid understanding of the e-commerce landscape. You will lead incubation efforts for high-potential partners, analyze data to optimize performance, and manage partner communication. Fluency in English and Polish is essential due to direct interactions with partners. Competitive candidates will possess strong analytical capabilities and advanced Excel skills.

Qualifications

• 3+ years of experience in mass account management or partner incubation.
• Fluent in English and Polish.
• Strong analytical skills able to interpret complex data.

Responsibilities

• Design and execute outreach and growth programs for merchants.
• Lead end-to-end incubation for partners, including onboarding and performance acceleration.
• Conduct analyses to identify performance blockers and suggest improvements.

Skills

Mass account management

E-commerce expertise

Analytical skills

Excel proficiency

Collaboration skills

Education

Bachelor’s degree or above

Job description

A leading social media platform is seeking an Operations Manager who will be responsible for designing outreach and growth programs for merchants. This role demands substantial experience in mass account management and a solid understanding of the e-commerce landscape. You will lead incubation efforts for high-potential partners, analyze data to optimize performance, and manage partner communication. Fluency in English and Polish is essential due to direct interactions with partners. Competitive candidates will possess strong analytical capabilities and advanced Excel skills.