Senior Delegated Authority Claims Specialist

Liberty Mutual Re; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading global insurer is seeking a Senior Claims Specialist for the Delegated Authority Claims Team in London. This role involves managing technical referrals and ensuring compliance with claims best practices and service performance standards across a diverse portfolio. The ideal candidate will have strong claims expertise, excellent communication skills, and experience in the London Market. A supportive and inclusive environment is promoted, with a focus on career development and work-life balance.

Benefits

Career development opportunities

Diversity and inclusion initiatives

Flexible working options

Qualifications

• ACII qualified or working towards.
• Experience in the London Market in relevant classes.
• Ability to decide the complexity of claims on prescribed rules.

Responsibilities

• Manage technical referrals from Delegated Partners.
• Ensure compliance with claims SLAs and standards.
• Support delivering the claims audit strategy.

Skills

ACII qualified or working towards

Experience in the London Market

Advanced knowledge of claims handling

Knowledge of law and insurance regulations

Verbal and written communication skills

Negotiation and analytical skills

Education

ACII qualification or equivalent

Job description

A leading global insurer is seeking a Senior Claims Specialist for the Delegated Authority Claims Team in London. This role involves managing technical referrals and ensuring compliance with claims best practices and service performance standards across a diverse portfolio. The ideal candidate will have strong claims expertise, excellent communication skills, and experience in the London Market. A supportive and inclusive environment is promoted, with a focus on career development and work-life balance.