Account Manager

Imagination; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job description

A fantastic opportunity has arisen for a motivated and enthusiastic Account Manager.

As an Account Manager you will provide outstanding levels of client servicing to both new and established clients. You will get to work across delivering a variety of B2B and B2C experiential projects including high profile launch events, international motor shows, corporate hospitality events, employee engagement events and a lot more!

Key Responsibilities

Project Management:

• Write accurate timely contact reports and briefs
• Support the collation of project briefs and briefing of internal teams
• Developing timelines, project proposals and running projects
• Support the creation of concise and well presented proposals
• Ensuring schedules are adhered to and project documentation is complete
• Work with resourcing team to plan wider resources effectively
• Maintain a close management of all aspects of your projects and elevate issues as needed
• Adhere to Imagination and ISO processes
• Ensure that all projects over £50K fees are issued with an Imagination Client Survey
• Should be able to travel internationally a number of times a year for extended periods of time

Financial / Commercial Management:

• Budget management support and development
• Develop commercial skills such as revenue planning and effective cost management
• Supplier and cost management and negotiation

Market knowledge:

• Understanding clients, competitors, market, suppliers, products and strategy

Skills, Knowledge & Expertise

• Previous experience in events, exhibitions or brand experience within an agency environment
• Good interpersonal, presentation, relationship building and negotiation skills
• You take a hands‑on, proactive approach to managing projects, anticipating needs and challenges.
• You are skilled at identifying potential issues before they arise and can develop contingency plans to address them.
• You are adept at building and maintaining strong working relationships with internal teams and external vendors, ensuring smooth collaboration
• Experience and ability to manage small to mid scale budgets
• People management experience

What we can offer you:

• Work with a state-of-the-art product and deliver it to exciting and innovative brands.
• Learning and development opportunities that contribute to professional growth.
• Private Medical Insurance (including discounted gym options)
• Discounted Healthcare Cash Plan
• Help at hand EAP
• In-Office Gym (London office only)
• Life Insurance 4 x salary
• Dedicated DE&I Board
• 25 days annual leave
• Birthday day off and gift
• Discretionary Annual Bonus
• Generous Family Leave policies with New Parent Coaching & Support
• Various learning & development platforms for e-learning
• Enhanced pension contribution
• Income Protection (Employee)
• Subsidised Electric Car Scheme
• Home technology tax free loan
• Hybrid Working (3 office days)
• Company socials
• Pet friendly office
• Lunch & Learns
• Wellness webinars
• Educational webinars
• Subsidised Cafe (London office only)

WHAT MAKES US, US

We spark the imaginationChanging the way people think, feel and act

We design experiences that create memories, change behaviours and shape cultures

We specialise in consultancy, brand destinations, live events, content and investor communications

Imagination believes that diversity, equity and inclusion are more than just words, and more than a legal framework or a moral obligation – they are guiding principles that, when acted upon, make us stronger, more innovative and more creative as an organisation.

We commit to not only significantly increasing our efforts to effect change today, but also to ensure that our efforts will be sustained for the long-term.

To support us on this journey we have appointed a Diversity, Equity and Inclusion Board to help shape our plans to bring about positive change, to help us learn and keep us all moving forward together.

We believe the responsibility for a diverse, equitable and inclusive workplace ultimately rests with all of us.

We believe that all employees should feel a sense of belonging at Imagination – regardless of their race, religion or belief, gender identity, age, sexual orientation, disability or background.

We believe racism has no place within our workplace or our work culture and we reject all forms of hatred, prejudice, intolerance and discrimination.

We believe that Black Lives Matter and it is our expectation that all employees become actively committed to making unbiased choices and are anti‑racist in everything they do. Our Imagination community must share and live these beliefs, as diversity makes us stronger.

Our priority is humanity and our efforts towards a more diverse, more equitable, and more inclusive workplace are never done.

Application

If you are not a perfect fit for the description above, please feel free to make a case for why you’re the right person for the job.

Send us a cover letter and state why you think we should consider you.

Talent comes in all forms and we want to encourage applications from as many different backgrounds as possible.

We love nothing more than creative, unique and distinct value‑driven experiences that push the envelope and connect with our audiences.