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Customer Service & Sales Administrator — Cycling Retail

Indie Retail

Bristol

On-site

GBP 40,000 - GBP 60,000

Full time

Today
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Job summary

A leading cycling retailer located in Bristol seeks a Customer Service Administrator to provide exceptional support and service. The successful candidate should have an entrepreneurial mindset and a strong interest in cycling. Key responsibilities include managing customer inquiries, processing orders, and assisting with sales initiatives. This full-time position offers career progression, paid leave, and a pension contribution. Ideal for candidates with a proactive approach and experience in the cycling industry.

Benefits

24 days annual leave, increasing with length of service
Pension contribution
Career progression opportunities

Qualifications

  • Proven customer relationship management skills.
  • Strong account management skills.
  • Ability to provide excellent customer experience.

Responsibilities

  • Serve customers as the first point of contact via various communication channels.
  • Check and process orders effectively.
  • Advise customers on offers and promotions.
  • Process customer payments and execute sales initiatives.
  • Assist with office administration to enhance efficiency.

Skills

Entrepreneurial mindset
Knowledge of the cycling & fitness arena
Good knowledge of Microsoft Office
Experience in the bicycle industry
Job description
A leading cycling retailer located in Bristol seeks a Customer Service Administrator to provide exceptional support and service. The successful candidate should have an entrepreneurial mindset and a strong interest in cycling. Key responsibilities include managing customer inquiries, processing orders, and assisting with sales initiatives. This full-time position offers career progression, paid leave, and a pension contribution. Ideal for candidates with a proactive approach and experience in the cycling industry.
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