Operations & Data Support Specialist (12-month, Hybrid)

Publicis Groupe UK; Wokingham; Hybrid; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading global marketing services firm is seeking an Operations Support Specialist for a hybrid role based in Wokingham, UK. This 12-month fixed-term contract mandates operational support for client accounts, ensuring excellence throughout the contractual lifecycle. Ideal candidates are early in their career, demonstrating proficiency in Excel and strong organisational skills. The benefits package includes healthcare, a company pension, and more, promoting both professional growth and work-life balance.

Benefits

Competitive salary

Employee healthcare

Company pension

Flexible working hours

25 days off + bank holidays

Qualifications

• Experience in a technical support role or a related field.
• Experience of owning and delivering an initiative in an operations environment.
• Sound understanding of eCommerce tools and database management.

Responsibilities

• Manage assigned account update tasks for a successful outcome.
• Resolve queries related to assigned account update tasks.
• Update scheduling according to SLAs.

Skills

Microsoft Project

Excel

Organisational skills

Communication skills

Problem-solving

Education

Degree in a technical or mathematical field (preferred)

Tools

Google Sheets

JIRA

Job description

A leading global marketing services firm is seeking an Operations Support Specialist for a hybrid role based in Wokingham, UK. This 12-month fixed-term contract mandates operational support for client accounts, ensuring excellence throughout the contractual lifecycle. Ideal candidates are early in their career, demonstrating proficiency in Excel and strong organisational skills. The benefits package includes healthcare, a company pension, and more, promoting both professional growth and work-life balance.