Customer Order & Data Processing Lead

Clays Ltd; Bungay; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading publishing company located in England is seeking a proactive Customer Order Processing Manager. This key role involves overseeing the Planning and Data Preparation teams to ensure a smooth workflow for customer orders and data. The ideal candidate will have strong people management skills, an eye for process improvement, and the ability to collaborate effectively across departments. You will be responsible for maximising efficiency, addressing quality issues, and leading your teams to success.

Benefits

Contributory Pension

Company Sick Pay

26 Days Annual Leave + Bank Holidays

Life Assurance

Cycle Scheme

Free Onsite Car Parking

Flexible working hours

Qualifications

• Demonstrable people management experience in a fast-paced production environment.
• Experience managing different working patterns efficiently.
• Proven in workflow, process or systems management.

Responsibilities

• Lead and manage the Planning and Data Preparation teams.
• Ensure customer orders are processed efficiently for timely production.
• Investigate and resolve quality issues.

Skills

People management

Communication

Problem-solving

Microsoft Excel

SharePoint

Job description

A leading publishing company located in England is seeking a proactive Customer Order Processing Manager. This key role involves overseeing the Planning and Data Preparation teams to ensure a smooth workflow for customer orders and data. The ideal candidate will have strong people management skills, an eye for process improvement, and the ability to collaborate effectively across departments. You will be responsible for maximising efficiency, addressing quality issues, and leading your teams to success.