Assistant Store Manager

Next plc; United Kingdom; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading UK retail company is seeking enthusiastic individuals for a customer service role. The ideal candidate will communicate effectively, remain calm under pressure, and demonstrate flexibility in a fast-paced environment. Responsibilities include providing outstanding service, assisting customers, and managing stock. This position offers numerous benefits including substantial discounts on products. Candidates must hold the right to work in the UK and be ready to participate in a series of assessments as part of the application process.

Benefits

25% off most products

Discounted health plan options

Apprenticeship opportunities

Sharesave Scheme

Access to discounts from over 3,500 retailers

Qualifications

• Must have a positive attitude and enthusiasm for fast-paced customer service.
• Ability to work in various areas of the store including sales and stock management.
• Readiness to engage and develop oneself professionally.

Responsibilities

• Offer fast and friendly service at all times.
• Share your knowledge about products with customers.
• Work across sales floors, stockrooms, and process deliveries.
• Take control of personal development.

Skills

Great communicator

Friendly and calm under pressure

Flexible and supportive

Job description

Overview

37hrs p/w; Sun 10:15 - 16:45; Mon 09:15 - 17:30; Wed 09:15 - 17:30; Thu 09:15 - 17:30; Fri 09:15 - 17:30. Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. Flexible working options are available.

Role Responsibilities

• Offer fast and friendly service at all times, helping our customers to find the perfect products
• Share your passion and knowledge about our amazing products
• Work in all areas of the store, including sales floors, stockrooms and processing deliveries
• Take control of your own development

About You

• A great communicator who’s always looking for ways you can help
• Friendly, calm and efficient – even on your busiest days
• Excited about the challenge of a varied and fast-paced job
• Flexible, supportive and always ready to go the extra mile

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.

This role is not typically considered for sponsorship under the Skilled Worker route due to Home Office requirements on skills level. Candidates are encouraged to consider their own right to work options without Next sponsorship.

What’s Next

As part of your application you will be required to complete an online assessment, including a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will review the completed applications and contact those that match the job criteria to arrange an initial interview.

To apply, you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months.

About Us

You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. We have over 500 stores, plus Next Online, and it’s now possible to buy online from over 70 countries.

About The Team / Benefits

• Fantastic rewards for doing a great job and achieving great results
• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products
• 10% off most partner brands & up to 15% off Branded Beauty
• Sharesave Scheme
• 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work
• Early VIP access to sale stock
• Access to discounts from over 3,500 retailers through our online benefits platform
• Discounts at our Staff Shops
• Digital GP and other free health and wellbeing services
• Life assurance
• Discounted health plan options for you and your family
• Financial Wellbeing tools
• Apprenticeship opportunities (England stores only)
• Direct to Work – online and instore discounts with next-day item collection
• Support Networks and Wellhub – wellbeing and gym benefits

Conditions apply to all benefits. These benefits are discretionary and subject to change.

Application Support

We aim to support all candidates during the application process and provide workplace adjustments when necessary. If you need support with your application due to a disability or long-term condition, email [e-mail] (include "Workplace Adjustments" in the subject) or call 0116 479 2223 / 0044 116 479 2223 (Mon-Thu 9am-5pm; Fri 9am-4:45pm; Sat 9am-5pm; Sun 9am-4pm; excluding bank holidays).