Transport Coordinator

AB Texel Group; Whittlesey; On-site; GBP 26,000 - GBP 27,000; Full time

Job summary

A leading agricultural transport company located in Whittlesey is seeking a proactive Transport Coordinator to enhance their customer service team. This role involves liaising with farmers and drivers, processing payroll data, and managing delivery records. The ideal candidate will possess excellent communication and organizational skills, and the ability to learn new IT systems. Join a supportive team in a growing company committed to excellence in logistics. To apply, send your CV to the provided recruitment email.

Benefits

Opportunities to develop your skills

Supportive team environment

Forward-thinking company culture

Qualifications

• Confident communicator, especially on the phone.
• Comfortable using IT systems and learning new software.
• Highly organized with attention to detail.

Responsibilities

• Answer incoming calls and liaise with farmers, customers, and drivers.
• Process driver’s hours in Pay Hours ready for Payroll.
• Support drivers with queries and issue job instructions.
• Handle delivery issues and customer complaints in a professional manner.
• Input and manage load data using our Transport Planning Management System (Winsped).

Skills

Confident communicator

Organisational skills

Attention to detail

Proactive attitude

Ability to multitask

Tools

Transport Planning Management System (Winsped)

Job description

AB Texel UK are a large, well-established agricultural bulk transport company who are currently recruiting for a Transport Coordinator to join our team.

What shift are you going to do?
Monday to Friday 0730 - 1630

Salary range: £26,500 - £27,000 pa

About Us
AB Texel UK Ltd is part of a progressive and growing business within the logistics and agricultural transport sector. Based in Greetham, Rutland, we pride ourselves on strong teamwork, a supportive environment, and a commitment to delivering excellence to our customers and partners.

The Role

We’re looking for a proactive and organised Transport Co-ordinator to join our friendly team. This is a key role providing a high level of Customer Service support to the functions within our Transport Operations.

Responsibilities

• Answer incoming calls and liaise with farmers, customers, and drivers.
• Processing of driver’s hours in Pay Hours ready for Payroll.
• Support drivers with queries and issue job instructions.
• Handle delivery issues, delays, or customer complaints in a timely and professional manner.
• Compile and distribute weekly income reports.
• Input and manage load data using our Transport Planning Management System (Winsped).
• Ensure all delivery records are accurate and complete.
• Maintain wash records in accordance with TASCC assurance scheme.
• Oversee the department’s shared email inbox.
• Liaise with third-party hauliers or service providers as needed.
• Provide support to all functions within the Customer Service Department where required.
• To undertake any other duties and deal with matters reasonably expected of this position.

Qualifications / skills

• Confident communicator, especially on the phone.
• Comfortable using IT systems and learning new software.
• Highly organised with attention to detail.
• A team player with a proactive attitude.
• You can work well as part of a team and/or on your own initiative.
• Strong organisational skills
• The ability to prioritise, multitask and manage your workload.

Why Join Us?

• Be part of a growing, forward-thinking company.
• Work in a supportive and collaborative team.
• Opportunities to develop your skills and grow with the business.

How to Apply

Apply directly via our website or send your CV to [e-mail].