Conservation Account Manager

Nature Metrics Ltd; Guildford; Hybrid; GBP 45,000 - GBP 60,000; Full time

Job summary

A leading nature tech company in Guildford is seeking an experienced Account Manager to drive growth in the Conservation sector. You will leverage your expertise to integrate nature data into client strategies, ensuring successful project delivery and client satisfaction. The role requires a strong background in account management and an understanding of the unique needs of NGOs. This is an exciting opportunity to influence biodiversity outcomes through data-driven decision-making while working within a passionate team committed to sustainability.

Benefits

Flexible work arrangements

Hybrid working model

25 days annual leave

Health and wellness support

Learning platform budget

Enhanced Family Friendly Policy

Qualifications

• Significant experience in account or project management in conservation NGOs.
• Demonstrated success in driving revenue growth with conservation organizations.
• Strong understanding of conservation challenges and funding opportunities.

Responsibilities

• Develop and implement strategies to drive revenue retention.
• Cultivate strong relationships with key Conservation clients.
• Ensure seamless project delivery and client satisfaction.

Skills

Account management

Revenue growth

Client relationship management

Understanding of conservation sector

Job description

The role

We are a market-leading nature tech company on a mission to make nature measurable and actionable at scale. Our platform delivers vital insights on species, habitats, and nature-related risks, helping businesses across sectors - from mining and renewable to CGS and financial services - make smarter, more sustainable decisions. As global leaders in biodiversity monitoring and eDNA analysis, we are transforming how nature is measured. Our technology makes biodiversity insights accessible, actionable, and scalable, powering change from conservation toindustry. Recognised as Earthshot Prize Finalists 2024, BloombergNEF Pioneers 2024, World Economic Forum Technology Pioneers 2024, and part of the TechNation Future Fifty 2025, we are shaping the future of how organisations understand and protect nature.

We are seeking an Account Manager with a focus on Conservation to leverage your expertise in the conservation and NGO sector to drive account growth and expand the adoption of our biodiversity solutions. In this role, you will play a pivotal part in helping our clients integrate nature data into their monitoring approaches and strategies, enabling them to make informed and cost-effective decisions, prioritise conservation actions, and support global biodiversity goals and targets. It will be a unique opportunity to work at the interface of nature data and decision making across global projects, building on your already established conservation network and developing strong relationships with some of NatureMetrics established account base (see our conservation case studies for some examples eDNA Biodiversity Monitoring Case Studies (naturemetrics.com)).

The successful candidate will be a commercially-driven and strategic professional with a proven track record in revenue-focused account management, ideally within the Conservation sector. You will act as a bridge between cutting-edge biodiversity monitoring technology and the operational needs of NGOs, identifying opportunities to deliver measurable value within a complex funding and regulatory landscape.

You should possess a deep understanding of the unique operational pressures facing NGOs, including the shift toward outcome-based funding and the increasing demand for rigorous biodiversity reporting and regulatory compliance. First-hand experience in the delivery of conservation projects is a strong advantage, as it will enable you to align our solutions with the technical requirements of high-impact biodiversity initiatives.

Ultimately, you will be responsible for growing our footprint in the sector by demonstrating how NatureMetrics can optimize conservation spending, de-risk project outcomes, and unlock new institutional or private-sector investment through robust data.

Key Responsibilities

• Revenue Growth and Account Expansion
• Maximise Revenue and Growth: Develop and implement strategies to drive net revenue retention (NRR) and annual recurring revenue (ARR), promoting both the growth of our accounts and clients’ sustainability goals.
• Identify and Capture Opportunities: Use your expertise in biodiversity and sustainability to uncover and act on new opportunities within existing accounts, helping clients achieve their goals while establishing long-term revenue streams.
• Deliver Tangible Value: Ensure clients realise clear ROI from our biodiversity solutions, empowering them to improve supply chain practices and advance their leadership in sustainability.

ClientRelationship Management:

• Cultivate Strong Client Relationships: Establish and maintain deep, trust-based relationships with key Conservation clients, promoting the adoption of innovative biodiversity technologies.
• Drive Client Success: Engage with clients regularly to align our solutions with their biodiversity monitoring objectives, enhance understanding of their impacts on nature and deliver meaningful, positive outcomes for their organisation.

Sentiment and Value Enhancement:

• Enhance Client Satisfaction: Monitor and improve client retention and satisfaction by tailoring solutions to meet their evolving needs, using insights to drive operational and product improvements.
• Upsell and Cross-Sell: Identify opportunities to add value to client operations through additional services, ensuring these align with their goals and broader sustainability efforts.

Account Coordination:

• Ensure Seamless Project Delivery: Work closely with our Operations team to oversee the delivery of projects within accounts, ensuring they are completed on time, within budget, and to the highest quality, while meeting client expectations.
• Maximise Account Potential: Develop a deep understanding of client structures and decision-making processes to identify opportunities for further collaboration, including expanding biodiversity initiatives across additional business units or regions.

Sector Expertise

• Expand Market Presence: Utilize your expertise and network within the conservation community to broaden our market presence and drive conversations around biodiversity monitoring across different habitats and geographies.
• Utilise Industry Knowledge: Apply your understanding of regulatory frameworks (e.g., CSRD, TNFD, ISSB) to assist clients in navigating compliance requirements delivering better outcomes through biodiversity solutions.
• Advocate for Our Solutions: Represent NatureMetrics at industry events, showcasing how our tools can help clients overcome obstacles and achieve measurable progress towards their sustainability goals.

Why us?

At NatureMetrics, diversity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us to the communities we work with. Our values leave no space for stereotypes. We are all unique and pull together for a common purpose.

We’re a dynamic team passionate about nature and biodiversity and we take immense pride in our work and our impact. Join us on this journey!

About you

We are looking for

• Experience: Significant experience in account or project management, working in the conservation NGO, nature tech or environmental markets sector, with a proven track record of delivering results and engaging with diverse audiences.
• Sales Excellence:Demonstrated success in driving revenue growth and expanding client bases to target, particularly with leading conservation organisations.
• Strategic Insight: Strong understanding of the challenges and opportunities within the conservation sector, including the funding gap and linking together foundations, finance institutes and biodiversity needs.
• Industry Engagement: Maintain active involvement with key industry stakeholders and bodies, enhancing our market presence and credibility within the conservation and nature recovery sector. Attend relevant events, conferences, and webinars.
• Presentation Skills: Confidently present our tools and products to mixed audiences both online and in person, effectively communicating the value of our solutions.

What's in it for you

• Be part of a passionate, driven team, working to drive real, tangible & measurable impacts on nature
• Ample opportunityfor professional growth, learning, and development, in a fast-moving and dynamic scale-up
• Flexible work arrangements - core hours between 10am-4pm to help balance work and life. Many of our team are working parents and flex their hours around the school run!
• Hybrid working - 2-3 days in our offices in London and/or Guildford, depending on location
• 25 days annual leave
• Surrey Sports Park membership discount & gym classes and facilities in our London Office
• Cycle to Work Scheme
• Life Assurance (4x basic annual salary), including 24/7 virtual GP access, mental health support, nutrition consultations, fitness programmes, and health checks for you and your immediate family
• £250 budget to spend on our learning platform,Learnerbly
• Enhanced Family Friendly Policy
• Salary Sacrifice Pension Scheme, prioritising sustainability
• Biyearlyonsiteswhere the wholeNatureMetricsteam comes together in person to share updates, connect & have fun