Data & Enquiries Manager – Admissions

University of Sussex; Brighton; On-site; GBP 38,000 - GBP 47,000; Full time

Job summary

A UK-based university is looking for a Data and Enquiries Manager to lead a team in delivering high-quality enquiry services to prospective students. The role requires strong data analysis skills and provides a strategic approach to recruitment activities. With a salary range of £38,784 to £46,049, the position offers opportunities for professional growth while directly contributing to the enquiry management process. A commitment to excellent customer service and GDPR knowledge is essential.

Qualifications

• Experienced manager with strong data analysis skills.
• Commitment to high-quality customer service.
• Expert knowledge or willingness to develop knowledge of recruitment and admissions processes.

Responsibilities

• Lead a team to deliver high-quality enquiry services.
• Monitor email and telephone responses for accuracy and consistency.
• Plan and deliver recruitment activities including call campaigns.

Skills

Data analysis

Customer service

Team management

GDPR knowledge

Job description

A UK-based university is looking for a Data and Enquiries Manager to lead a team in delivering high-quality enquiry services to prospective students. The role requires strong data analysis skills and provides a strategic approach to recruitment activities. With a salary range of £38,784 to £46,049, the position offers opportunities for professional growth while directly contributing to the enquiry management process. A commitment to excellent customer service and GDPR knowledge is essential.