AI Manager

Hitachi Digital LLC; Birmingham; Hybrid; GBP 90,000 - GBP 120,000; Full time

Job summary

A leading digital transformation company in Birmingham is seeking an AI Manager to lead a global team and oversee the delivery of AI solutions. You will manage end-to-end AI projects, including strategy, architecture, and deployment. The role requires significant experience in AI/ML, proven leadership skills, and expertise in ML Ops. This position offers a collaborative environment with flexible working options and a focus on continuous improvement and innovation.

Benefits

Industry-leading benefits

Flexible work arrangements

Holistic health support

Qualifications

• 10+ years in AI/ML development; 5+ years in leadership roles managing agile teams.
• Proven experience with Agentic AI frameworks and multi-agent orchestration.
• Hands-on expertise in ML Ops and AI Ops.

Responsibilities

• Lead and mentor global agile teams across multiple time zones.
• Define and execute AI roadmap aligned with enterprise goals.
• Implement LLMOps/MLOps pipelines for model lifecycle management.

Skills

Team Leadership

Stakeholder Management

Communication

Problem Solving

AI Innovation

Education

Bachelor’s or Master’s in Computer Science, AI/ML, or related field

Tools

GCP

Agile boards

CI/CD pipelines

Job description

Overview

We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.

Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.

Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

The Team

As an AI Manager, you will lead a cross-functional global team of AI engineers, data scientists, and ML Ops specialists. You will manage end-to-end AI delivery, from strategy and architecture to deployment and observability, ensuring alignment with business objectives and compliance standards.

The role

• Leadership & Team Management: Lead and mentor global agile teams across multiple time zones. Drive scrum ceremonies, sprint planning, and backlog prioritization for AI projects. Foster a culture of collaboration, innovation, and continuous improvement.
• Define and execute AI roadmap aligned with enterprise goals. Oversee development of Agentic AI frameworks, multi-agent orchestration, and contextual workflows. Ensure successful integration of AI solutions into enterprise systems.

• ML Ops & AI Ops Governance: Implement LLMOps/MLOps pipelines for model lifecycle management. Establish AI Ops observability frameworks for monitoring latency, reliability, and performance. Enforce explainability, bias detection, and compliance protocols for all AI deployments.
• Stakeholder Engagement: Collaborate with business leaders to translate requirements into technical deliverables. Communicate project status, risks, and outcomes to executive stakeholders. Ensure alignment with data governance and regulatory standards.

What you’ll bring

• Bachelor’s or Master’s in Computer Science, AI/ML, or related field.
• 10+ years in AI/ML development; 5+ years in leadership roles managing agile teams.
• Proven experience with Agentic AI frameworks, multi-agent orchestration, and LLMs.
• Hands-on expertise in ML Ops, AI Ops, and observability tools.
• Strong knowledge of GCP services (Vertex AI, Cloud Run, GKE) and cloud-native AI deployments.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• Certifications: Agile/Scrum Master, Google Professional Cloud Architect, Machine Learning Engineer.
• Experience with LangChain, RAG pipelines, and evaluation harnesses.
• Familiarity with global delivery models and distributed team management.
• Exposure to AI governance frameworks and compliance standards.
• Strategic leadership with a focus on AI innovation and operational excellence.
• Ability to manage complex, multi-region AI programs.
• Strong problem-solving and decision-making skills.
• Passion for responsible AI, observability, and continuous improvement.

Success Metrics

• Delivery of enterprise AI solutions meeting performance and compliance targets.
• Established ML Ops and AI Ops frameworks across global teams.
• Improved AI reliability, explainability, and governance readiness.
• Positive impact on business outcomes and stakeholder satisfaction.

What You’ll Work With

• Platforms: Gemini Enterprise, Vertex AI, Agentic AI frameworks.
• Cloud & Ops: GCP, AI Ops observability tools, CI/CD pipelines.
• Team Tools: Agile boards, collaboration platforms, global delivery frameworks.

About us

We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

People and culture

Hitachi is a global company operating across a wide range of industries and regions. We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.