AI/Automation Business Analyst

Hitachi Digital LLC; Birmingham; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading tech firm in Birmingham seeks an AI/Automation Business Analyst to gather requirements and design automation workflows. You will collaborate with stakeholders to create visual dashboards using tools like Looker and Power BI, ensuring successful delivery of AI initiatives. The ideal candidate has 5+ years in business analysis and is familiar with automation and AI projects. This role offers an opportunity to impact projects that accelerate digital transformation and advance organizational goals.

Benefits

Equal opportunity employer

Diverse team environment

Qualifications

• 5+ years in business analysis focused on automation or AI.
• Experience creating visual boards and dashboards.
• Business Analyst certification (CBAP, CCBA, or equivalent).

Responsibilities

• Gather requirements for AI and automation projects.
• Design automation workflows and document processes.
• Maintain business process documentation and compliance.

Skills

Business analysis

AI and automation projects

Dashboard creation

Stakeholder management

Analytical skills

Education

Bachelor’s or master’s in business administration, Information Systems

Tools

Looker

Power BI

Tableau

RPA tools

Job description

Overview

We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.

Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.

Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

The Team

As an AI/Automation Business Analyst, you will gather requirements, design process automation workflows, and create visual dashboards to support enterprise AI initiatives. You will collaborate with stakeholders to translate business objectives into technical specifications and ensure successful delivery of automation solutions.

The Role

• Business Analysis & Requirements Gathering: Engage with business stakeholders to capture requirements for AI and automation projects. Document process flows, user stories, and acceptance criteria for automation initiatives. Conduct gap analysis and identify opportunities for AI-driven optimization. Create interactive visual boards and dashboards for process tracking and performance monitoring. Utilize tools like Looker, Power BI, or Tableau for visualization and reporting. Ensure dashboards provide actionable insights and align with business KPIs.
• Automation Workflow Design: Collaborate with technical teams to design automation workflows using AI and RPA platforms. Define integration points between automation tools and enterprise systems. Validate automation logic and ensure compliance with governance standards.
• Governance & Documentation: Maintain business process documentation, workflow diagrams, and audit-ready records. Ensure adherence to data governance, security, and compliance requirements.

What you’ll bring

• Bachelor’s or master’s in business administration, Information Systems, or related field. 5+ years in business analysis; 2+ years in automation or AI-related projects. Proven experience creating visual boards and dashboards using BI tools. Familiarity with AI/ML concepts, RPA platforms, and workflow orchestration. Business Analyst certification (CBAP, CCBA, or equivalent) is mandatory. Strong analytical, documentation, and stakeholder management skills.

Preferred Qualifications

• Experience with cloud platforms (GCP preferred; AWS/Azure a plus). Exposure to Agentic AI workflows, LLMs, and conversational analytics. Knowledge of process mining tools and automation frameworks. Certifications in Agile, Scrum, or RPA technologies.

Success Metrics

• Delivery of clear, actionable requirements for AI/automation projects. Creation of intuitive visual boards that improve process visibility and decision-making. Successful deployment of automation workflows reducing manual effort and errors. Positive stakeholder feedback and measurable efficiency gains.

What You’ll Work With

• Visualization Tools: Looker, Power BI, Tableau.
• Automation Platforms: RPA tools, AI orchestration frameworks.
• Cloud & AI: GCP, Vertex AI, Agentic AI workflows.
• Governance: Process documentation, compliance frameworks.

About us

We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.