Building Manager

IWFM Regional/Special Interest Group; Greater London; On-site; GBP 45,000 - GBP 60,000; Full time

Job summary

A leading property management firm is seeking a highly motivated Building Manager to oversee a prestigious portfolio of commercial properties in central London. The successful candidate will manage day-to-day operations, ensuring exceptional service delivery and compliance with health and safety standards. This role requires an IWFM qualification and proven experience in financial management and stakeholder engagement. You will be on-site five days a week, fostering strong relationships with tenants and overseeing budget preparation and compliance measures.

Qualifications

• Experience managing complex, multi-tenanted commercial properties is essential.
• Proven ability to prepare and manage service charge budgets.
• Demonstrated success in communication with diverse stakeholders.

Responsibilities

• Oversee the day-to-day management of allocated buildings.
• Manage financial performance and service charge budgets.
• Implement health, safety, and compliance measures.

Skills

Management of multi-tenanted commercial properties

Strong communication skills

Financial management

Knowledge of M&E systems

Education

IWFM qualification

IOSH/NEBOSH certification

Job description

We are seeking a highly motivated and experienced Building Manager to oversee a prestigious portfolio of commercial properties in central London. This is a critical, high–visibility, hands–on position requiring the successful candidate to be on–site five days a week. You will be the primary custodian of the assets, ensuring exceptional service delivery, maintaining rigorous health and safety standards, and managing service charge budgets to enhance the value of the properties.

Operational Excellence & Occupier Engagement

• Reporting to the Senior Building Manager, you will be accountable for the day–to–day management and operational excellence of your allocated buildings.
• Serve as the principal point of contact for all building–related advice and guidance for occupiers and visitors, fostering strong community relationships.
• Implement and deliver the company's customer experience initiatives, ensuring the building environment and "front–of–house" services meet a consistently high standard.
• Ensure all reactive maintenance and day–to–day building service requirements are addressed in a timely, cost–effective, and professional manner.
• Regularly liaise with surveyors and asset managers, informing them of occupier matters that may influence valuation or investment strategy, and monitoring tenant compliance with lease covenants.

Financial & Contractual Management

• Manage the financial performance of the properties, including preparing detailed service charge budgets and administering non–recoverable expenditure.
• Monitor agreed budgets, conduct quarterly variance reporting, and manage service charge reconciliation in line with RICS professional standards.
• Oversee the procurement of all site supplies and services, ensuring the use of accredited contractors and strict adherence to approved purchase order systems.
• Monitor and review on–site contractor performance (cleaning, security, etc.) against agreed Service Level Agreements (SLAs) and established quality standards.

Compliance & Risk Mitigation

• Establish and maintain stringent Health, Safety, and Environmental (HSE) arrangements in accordance with best practice, regulatory requirements, and the company's risk management programme.
• Work to resolve all risks identified in independent risk assessments and actively participate in internal audit processes and site compliance inspections.
• Maintain a working knowledge of the Heating, Ventilation, Mechanical, and Electrical (M&E) equipment across each building, ensuring maintenance contracts align with O&M manual requirements.
• Maintain, test, and implement robust disaster recovery and business continuity procedures, including coordinating regular fire evacuation and bomb drills.
• Ensure proper site regulations are established and Permits to Work are issued for all contractor activities, maintaining accurate site records and logbooks.

Experience & Professional Requirements

• Mandatory experience managing complex, multi–tenanted commercial properties is essential.
• Possession of an IWFM qualification, IOSH/NEBOSH certification, or a similar professional accreditation.
• Proven experience in preparing and managing service charge budgets and complex financial reconciliations.
• Excellent verbal and written communication skills with demonstrated success in managing diverse stakeholders (occupiers, contractors, clients, and internal teams).
• Sound understanding of M&E systems, building fabric, and statutory compliance (e.g., water hygiene, fire safety, and lift maintenance).

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.