Spa Therapist — Wellness & Guest Experience Specialist

Better; Greater London; On-site; GBP 20,000 - GBP 30,000; Full time

Job summary

A leading UK leisure operator is seeking a qualified Spa Therapist to work at Kensington Leisure Centre. This role involves delivering wellness therapies and providing excellent customer service. You will manage bookings, promote Spa services, and ensure client satisfaction. The ideal candidate must hold an NVQ Level 2 qualification or equivalent. Enjoy a range of employee benefits, including discounted gym membership, career development opportunities, and more.

Benefits

Discounted gym membership

Learning & Development opportunities

Health assurance

Exclusive discounts on activities and products

Qualifications

• Minimum level 2 or equivalent qualified Spa Therapist required.
• Ability to deliver a high-quality service with minimal supervision.
• Experience in Spa or Beauty treatment applications is essential.

Responsibilities

• Maintain a positive image of the Spa and provide professional service.
• Ensure safety and compliance with spa rules and regulations.
• Market and promote the Spa, achieving sales targets.

Skills

Excellent customer service

Organizational skills

Tact and sensitivity

Ability to promote and sell services

Education

NVQ Level 2 or equivalent

Tools

Electronic booking systems

Job description

A leading UK leisure operator is seeking a qualified Spa Therapist to work at Kensington Leisure Centre. This role involves delivering wellness therapies and providing excellent customer service. You will manage bookings, promote Spa services, and ensure client satisfaction. The ideal candidate must hold an NVQ Level 2 qualification or equivalent. Enjoy a range of employee benefits, including discounted gym membership, career development opportunities, and more.