Customer Services Administrator - Hybrid & Career Growth

Symphony Group; Barnsley; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A leading furniture manufacturer in Barnsley is seeking a Customer Services Administrator to join their Commercial Sales Office. The successful candidate will handle customer queries, process orders, and support the field-based team. Ideal applicants will have customer service experience, strong communication and organizational skills, and the ability to work under pressure. This role offers a competitive salary and benefits including flexible working and 22 days holiday, rising to 25.

Benefits

Free car parking

Pleasant working environment

Potential for flexible working

Flexible homeworking after training

22 days holiday (increasing to 25)

Qualifications

• Preferably have previous experience in customer service.
• Good communication skills, both written and verbal.
• Strong organisational skills.
• Keen eye for detail as accuracy is important.
• Excellent timekeeping and time management skills.

Responsibilities

• Handling telephone queries from internal and external customers.
• Processing orders whilst ensuring that deadlines are achieved.
• Supporting the Symphony field-based personnel.
• Dealing with buyers, quoting prices, and ensuring correct procedures.
• Undertaking other duties as requested.

Skills

Previous experience in customer service

Good communication skills

Strong organisational skills

Attention to detail

Excellent timekeeping

Job description

A leading furniture manufacturer in Barnsley is seeking a Customer Services Administrator to join their Commercial Sales Office. The successful candidate will handle customer queries, process orders, and support the field-based team. Ideal applicants will have customer service experience, strong communication and organizational skills, and the ability to work under pressure. This role offers a competitive salary and benefits including flexible working and 22 days holiday, rising to 25.