Deputy Manager

Simmons Bar; Greater London; On-site; GBP 33,000 - GBP 39,000; Full time

Job summary

A premier bar group in Greater London is seeking a Deputy Manager to oversee operations, enhance customer experiences, and train staff. Responsibilities include managing the venue atmosphere, reporting incidents, and working closely with the General Manager to meet sales and operational targets. Ideal candidates will have hospitality experience and strong communication skills. The role offers a competitive salary package and significant growth opportunities within the company.

Benefits

Basic salary £33,500

Industry leading staff discounts

Flexible shift patterns

Great progression opportunities

Exciting incentives

Qualifications

• Experience in a similar hospitality role.
• Ability to manage a team and report incidents effectively.
• Excellent communication and customer service skills.

Responsibilities

• Open and close the venue according to policy.
• Manage the atmosphere, music, and lighting.
• Engage with customers to deliver memorable experiences.
• Deputize for the General Manager as needed.
• Oversee training for Bar and Assistant Managers.

Skills

Customer engagement

Incident reporting

Stock management

Atmosphere management

Job description

What’s in it for you

• Basic salary £33,500
• Industry leading staff discounts
• Flexible shift patterns
• Great progression opportunities- 60% of our managers have been internally promoted, because we care about people.
• Exciting incentives, including trips abroad!

Who we are

We’re well known for being the best bar group in London (and probably the world). A late night cocktail bar offering you the perfect place for after work drinks or a cheeky dance, people like me because I look real good and sell nice drinks. We’re located in lots of different places across London, we can be hired out for private parties and we have a notoriously eclectic musical taste; ranging from hip-hop, to disco, to funk, to 80’s, to 90’s to classic party bangers!

The Deputy Manager we’re looking for needs to be

• Opening and closing the venue to the correct standards and in line with company policy
• Managing the atmosphere on shift to ensure that the venues are clean, the music and lighting are at the correct levels and the temperature is comfortable for customers
• Delivering a memorable experience at all times and engaging with customers in an effort to gain their insights
• Operating the venues within the limits of its licence
• Working with the General Manager on managing stock to deliver sales and GP targets
• Completing all daily duties with an emphasis on ensuring that customer experience is the highest priority
• Report and resolve any serious incidents and escalate to the General Manager when necessary
• Maintaining a safe work environment at all times and reporting issues immediately
• Keep accurate records of all incidents and report in line with company policy
• Deputising for the GM when they are out of the business
• Completing specific projects allocated by the General Manager with a view to delivering the bars business plan
• Conducting job chats and investigations with the guidance of the People Team
• Collaborating with the General Manager with recruiting and retaining the best team for your venue
• Overseeing the training of Bar and Assistant Managers
• Complete all reasonable requests from line managers

This is not an exhaustive list and other duties will fall within the remit as assigned by your line manager.

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