Mobile Housing Officer – Service Families (Hereford)

pinnaclegroup.co.uk; Hereford; On-site; GBP 25,000 - GBP 29,000; Full time

Job summary

A leading UK housing service provider is seeking a Housing Officer to join their team in Hereford. The role includes delivering a mobile housing management service, managing the occupancy cycle for families, and engaging with various stakeholders to support service families. Ideal candidates should have housing management experience, excellent communication skills, and a full UK driving license. This full-time position offers a salary range of £25,000 to £28,050 and a variety of employee benefits.

Benefits

Flexible Working Arrangements

Enhanced Pension Scheme

Private Medical Insurance

Cycle to Work Scheme

Employee Assistance Programme

Childcare Assistance

Retail Discounts

Qualifications

• Experience in housing management or a customer-focused operational role.
• Demonstrated ability to deliver exceptional customer service.
• Strong communication and relationship-building skills.

Responsibilities

• Deliver all aspects of the occupancy cycle for families.
• Work in partnership with RAMS and industry partners.
• Identify and resolve issues affecting family wellbeing.

Skills

Housing management experience

Customer service skills

Strong communication skills

Organizational skills

Empathy and professionalism

Job description

A leading UK housing service provider is seeking a Housing Officer to join their team in Hereford. The role includes delivering a mobile housing management service, managing the occupancy cycle for families, and engaging with various stakeholders to support service families. Ideal candidates should have housing management experience, excellent communication skills, and a full UK driving license. This full-time position offers a salary range of £25,000 to £28,050 and a variety of employee benefits.