Store Manager: Lead a Customer-First Retail Team

Sofology Limited; Stoke-on-Trent; On-site; GBP 62,000; Full time

Job summary

A leading retail company in Stoke-on-Trent is seeking a passionate Store Manager to oversee operations and motivate the team. The ideal candidate will enhance customer experiences and manage store performance and profit. Responsibilities include coaching staff, analyzing performance metrics, and ensuring product knowledge is shared among team members. This role offers a competitive salary and various benefits, including discounts and professional development opportunities.

Benefits

Generous team bonus

30% discount across the Group

Access to high street retailer discounts

Health support and private health check

Holiday buy back scheme

Qualifications

• Proven experience in a supervisory or management role.
• Ability to motivate and inspire a team.
• Strong communication and interpersonal skills.

Responsibilities

• Coach and motivate team members to enhance customer experience.
• Monitor and analyze key performance indicators.
• Manage store profit & loss.

Skills

Coaching skills

Team leadership

Customer service

Job description

A leading retail company in Stoke-on-Trent is seeking a passionate Store Manager to oversee operations and motivate the team. The ideal candidate will enhance customer experiences and manage store performance and profit. Responsibilities include coaching staff, analyzing performance metrics, and ensuring product knowledge is shared among team members. This role offers a competitive salary and various benefits, including discounts and professional development opportunities.