Engineering Coordinator

Mecsia Group; Warrington; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading facilities management provider in Warrington is seeking a coordinator to manage engineering teams and ensure compliance with SLAs. The ideal candidate will have experience in a fast-paced environment and knowledge of CAFM systems. Responsibilities include scheduling engineering visits, assisting with maintenance planning, and ensuring high standards of customer service. This is an excellent opportunity to join a diverse team committed to fostering equality in the workplace.

Qualifications

• Experience in coordinating engineering teams.
• Previous experience in a similar role, ideally in facilities or service industries.
• Ability to work to strict SLAs & KPIs.

Responsibilities

• Coordinate and schedule in-house engineering labour visits.
• Assist Technical Manager in planning Reactive and Maintenance Work orders.
• Manage and update CAFM systems.
• Ensure compliance with SLAs and KPIs.
• Respond to client queries and provide customer service.

Skills

Coordinating engineering teams

Working in a fast-paced environment

Knowledge of CAFM systems

Engagement with SLAs & KPIs

Multitasking effectively

Tools

Microsoft Word

Microsoft Excel

Job description

Established in 1994, ECG Facilities Services is a leading provider of Mechanical and Electrical (M&E) maintenance across the UK. With a strong presence in the commercial, retail and industrial sectors, ECG also delivers specialist services in water hygiene and managed services - operating 24/7, 365 days a year.

With over 30 years of industry expertise and a workforce of more than 400 employees, ECG operates nationwide from its headquarters in Blantyre, Glasgow, supported by strategically located offices across the UK. Now part of the Mecsia Group, ECG continues to set the standard in facilities maintenance through innovation, real-time technology, and an unwavering commitment to excellence.

At ECG, we value the strength that comes from a diverse team. We are proud to promote equality, embrace inclusion, and stand firmly against discrimination in the workplace.

Location: Warrington

Hours: 40 hours per week

Company Benefits

• Coordinate and schedule inhouse engineering labour visits.
• Assist Technical Manager in planning Reactive, Fixed Price and Maintenance Work orders.
• Checking and verifying engineers, report sheets and timecards on a daily basis.
• Manage and update CAFM (Computer-Aided Facilities Management) systems.
• Respond to client queries and provide excellent customer service.
• Ensure compliance with SLAs and KPIs.
• Accurately record and process data using Microsoft Word and Excel.
• Work efficiently in a fast-paced environment, prioritizing tasks effectively.

Skills & Qualifications Required

• Experience in coordinating engineering teams.
• Experience working in a very fast-paced environment.
• Previous experience in a similar role (preferably in facilities or service industries).
• Knowledge of CAFM systems.
• Ability to work to strict SLAs & KPIs.
• Ability to prioritize and multitask effectively.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.

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