Room Attendant

Ehg Careers; Cardiff; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A family-owned hotel group is seeking a Room Attendant for maternity cover at Holiday Inn Express Cardiff Airport. The role focuses on maintaining high cleanliness standards in guest rooms, reporting any maintenance issues, and assisting colleagues when needed. The ideal candidate will be detail-oriented and work well under pressure. The position offers excellent employee benefits, including discounted hotel rooms and comprehensive health plans.

Benefits

Discounted Hotel Rooms

Employee Assistance Program

Health Plan

Life Insurance

Cashback and discounts at retailers

Complimentary Meals on duty

Employee awards

Training & Development

Qualifications

• Strong attention to cleanliness and detail.
• Ability to work efficiently under time constraints.
• Team player willing to assist colleagues when requested.

Responsibilities

• Service and clean guest bedrooms to the highest standard.
• Change bed and bathroom linen during cleanings.
• Report maintenance issues promptly.

Skills

Attention to detail

Time management

Teamwork

Job description

Eclipse Hotels Group is an international family owned hotel group who are headquartered in West London. Our company's current portfolio includes brands such as Holiday Inn, Holiday Inn Express and CiTi Hotels, located across the UK, Europe and the Caribbean.

An excellent opportunity has arisen for a Room Attendant (Maternity Cover) at Holiday Inn Express Cardiff Airport. You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience.

Our guests deserve the highest level of cleanliness and comfort within our bedrooms, and it is your job to ensure that this happens. You will ensure that each bedroom is cleaned to the highest standards, whilst reporting any defects.

Join us and enjoy our excellent benefits:

• Discounted Hotel Rooms at 5000+ IHG Hotels worldwide. With 50% off Food and Beverage Services
• Employee Assistance and Welfare Program
• Health Plan
• Life Insurance
• Cashback and discounts on the leading high street retailers
• Complimentary Meals on duty
• Employee of the month and Employee of the year awards
• Recommend a Friend Scheme
• Excellent Training & Development.

What will your key responsibilities and duties be:

• Service and clean our guest bedrooms (whether this be full departure clean, or a pull up for a current inhouse guest).
• Ensure that all your allocated rooms are cleaned to standard before the end of your shift.
• Change bed & bathroom linen.
• Mop and clean our bathroom & bedroom floors, cleaning & wiping surfaces.
• Ensure that all mirrors and internal windows are clean and free of debris & grease.
• Replenish any of our courtesy items in all rooms. This also includes any bathroom amenities.
• Complete non-daily tasks such as flipping mattresses, cleaning curtains, high dusting as and when required.
• Report any defects, maintenance or repairs within guest rooms as soon as possible on the hotels maintenance recording system.
• Lend a hand to colleagues in other areas of the Housekeeping Team when requested by the Housekeeping Supervisor.
• Must follow at all times Group Policies and procedures with regards to Fire, Health & Safety, Security standards.
• Record and store any of our guests’ items that have been left behind or lost.

We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes inclusive, people focused culture.