Customer Service Supervisor

Bandmretail; Altnamackan; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A leading retail company is seeking a Customer Service Supervisor in Altnamackan, Northern Ireland. This part-time role requires working 30 hours a week with flexible shifts. You'll support the Customer Service Manager and ensure the checkout area delivers exceptional service. Ideal candidates will have experience supervising teams in retail and possess strong numerical skills. Join a rapidly growing company with excellent on-the-job training and diverse career opportunities.

Qualifications

• Experience supervising/managing a small team in a fast-paced retail environment.
• Strong numerical and problem-solving skills.
• A flexible approach and a 'can do' attitude.

Responsibilities

• Support the Customer Service Manager in running the cash office and checkout area.
• Ensure exceptional customer service is delivered.
• Protect and safeguard the company assets.

Skills

Customer service orientation

Team management

Numerical skills

Problem-solving

Flexibility

Job description

We are currently recruiting for a Customer Service Supervisor to join our team in Damolly Retail Park, Newry!

This is a permanent, part time role, working 30 hours a week and will require the flexibility to work shifts in the daytime, evenings and at weekends.

As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area ensuring that our team delivers the best service for our customers!

You Will Also

• Be passionate about delivering exceptional customer service
• Ensure colleagues demonstrate the appropriate behaviours in the checkout area
• Provide colleagues with the appropriate skills and knowledge
• Be highly visible and approachable to customers and colleagues
• Operate and deliver processes that ensure the store meets all legal requirements
• Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
• Protect and safeguard the Company assets

Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service!

It Is Essential That You Have The Following

• Experience supervising/managing a small team, in a fast paced retail environment
• Strong numerical and problem solving skills
• A flexible approach and a ‘can do’ attitude
• The ability to think on your feet

B&M Retail are one of the UK’s fastest growing retailers and with our ongoing expansion plans there really hasn’t been a better time to join us. We have a variety of exciting retail careers available & we offer fantastic on the job training. If you are looking to fast track your career the opportunities are endless!

If you would like to join a great team in a fast paced, growing business, apply online today!

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.