Airside Sales Assistant Stockroom

Whsmithcareers; Greater London; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading retailer in the UK is seeking a Sales Assistant to support stockroom operations and provide exceptional customer service. The role includes driving a van and requires a full clean manual driving license. Responsibilities encompass maintaining store standards, stock replenishment, and effective team communication. Candidates should be customer-focused, motivated, and ready to adapt to various tasks within a vibrant retail environment. The position offers competitive benefits including salary, pension, and employee discounts.

Benefits

Pension scheme

Paid annual leave

Employee discounts

Retail partner deals

Qualifications

• Need a full clean manual driving licence.
• 5 years continuous references required.
• Confident in communicating.

Responsibilities

• Support in the stockroom and drive a van.
• Deliver exceptional customer service.
• Ensure store areas are tidy and inviting.
• Meet high standards of display and merchandising.

Skills

Exceptional customer service

Communication skills

Team collaboration

Job description

You will be supporting in the stockroom Mon, Wed and Fri - driving a van - need a full clean manual driving licence. As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

Airport Requirements:

• 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
• Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
• Photographic ID i.e. passport or UK Driving Licence

What being a Sales Assistant is all about:

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.