Sales Consultant

Fraser Hart Limited; Glasgow; On-site; GBP 20,000 - GBP 30,000; Full time

Job summary

A luxury jewellery retailer in Glasgow is seeking passionate individuals to enhance customer experiences in their stores. The role involves engaging with customers, sharing product knowledge, and achieving sales targets in a luxury retail environment. Candidates should possess strong interpersonal skills, a proactive attitude, and be flexible with their availability. This opportunity offers a supportive induction, ongoing training, and various benefits including a commission scheme and discounts for family and friends.

Benefits

Commission scheme based on sales performance

Generous discount scheme

Annual leave that increases with service

Pension Scheme

Uniform allowance

Mental health support

Bike to work scheme

Volunteer Day with a charity

Social events throughout the year

Qualifications

• Experience in a customer-facing role ideally within premium or luxury retail.
• Passion for jewellery, diamonds, and watches.
• Flexible availability for late nights and weekends.

Responsibilities

• Create great customer experiences.
• Achieve personal sales targets.
• Follow store standards and procedures.

Skills

Outstanding customer service

Excellent interpersonal skills

Fast learning ability

Proactive attitude

Teamwork

Job description

We are passionate about making people feel special by delivering world class luxury shopping experiences to our customers. We’re not here to simply sell a product. We’re here to connect with our customers and create lasting memories. We impress them with exceptional knowledge of our exclusive product ranges and premium brands. If you have a passion for delivering outstanding customer experiences and would like to work with some of the world’s most prestigious jewellery, diamond and watch brands, we have an exciting opportunity for you.

About You

• Passionate about delivering outstanding experiences to our customers.
• Fascinated by our products and have a love for all things jewellery, diamonds, and watches.
• A team player who helps and supports your colleagues when needed.
• A great communicator with excellent interpersonal skills and a genuine interest in interacting with others.
• Proactive with a positive can-do attitude.
• Self-motivated and driven to achieve great results.
• A fast learner who is keen to embrace new challenges.
• Experience in a customer facing role ideally within a premium or luxury retail environment.
• Flexible and available work late nights, weekends, and key trading dates.

What You’ll Be Doing

• Play your part in creating great customer experiences.
• Share your passion for our products with our customers.
• Consistently achieve personal sales targets and key performance targets.
• Live by our values (passion, teamwork, respect and trust, positivity, love learning).
• Follow store standards, policies, and procedures.
• Create a luxury retail environment with high standards of visual merchandising and replenishment.

What’s In It For You

• When you join us, we’ll give you everything you need to get off to a great start; a full induction, excellent training and a Store Development Coach that will support you during your first few months.
• Commission scheme based on sales performance
• A generous discount scheme for you, your family, and friends
• Annual leave that will increase with length of service
• Holiday purchase scheme
• Pension Scheme
• Uniform allowance
• Refer a Candidate Scheme
• Mental health, wellbeing and legal support from our expert health and wellbeing partners Health Assured
• Bike to work scheme
• A Volunteer Day with a charity of your choice
• Social events and activities throughout the year with our Time for Wellness and Recognition scheme
• We are an equal opportunities employer