Controller

MEP Hire; Worksop; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading equipment hire company based in Worksop is looking for a Hire Controller for a 9-month contract. This key role involves managing client interactions, processing hire requests, and coordinating with teams to ensure timely equipment delivery. Ideal candidates should possess strong communication skills, attention to detail, and experience in sales or customer service. The position offers a competitive salary and various employee perks such as a pension scheme, holiday benefits, and discounts on several brands.

Benefits

Competitive salary

Salary sacrifice pension

25 days holiday plus bank holidays

Free Tool Hire

Life Assurance cover

Learning & Development opportunities

Cycle to work scheme

Gym discounts

Qualifications

• Experience in sales or customer service is essential.
• Strong communication skills, both face to face and over the phone.
• Well-organized with the ability to manage multiple tasks.

Responsibilities

• Liaise with clients and manage hire requests.
• Coordinate equipment deliveries and collections.
• Maintain accurate hire records and schedules.

Skills

Sales experience

Customer service experience

Excellent communication skills

Attention to detail

Good IT skills

Organizational skills

Teamwork ability

Tools

Microsoft Office Suite

Job description

# Hire Controller (9 Month Contract)## Job IntroductionThis is an excellent opportunity for a confident and organised team player to join us as a Hire Controller at our Worksop depot. This is a fast-paced, office-based role where you’ll play a key part in delivering great service to our customers. You’ll be responsible for processing hire requests, coordinating with our depots and transport team, and ensuring equipment is delivered on time and to specification.This role is ideal for someone who thrives in a busy environment, enjoys working with people, and takes pride in getting the details right.**Please be aware this vacancy is for a 9-month fixed term contract****Key Responsibilities*** Liaise with potential and existing clients, offering services and providing quotations* Ensure all administration is always up to date* Act as the main point of contact for customers, ensuring all queries are dealt with in a timely manner* Operate as a link between the Sales and Operational functions whilst coordinating hires* Coordinate equipment deliveries and collections with transport and depot teams* Monitor equipment availability and manage scheduling to meet customer demand* Update and maintain accurate hire records, including hire extensions and off-hires* Assist with resolving equipment or service issues promptly and professionally**What we’re Looking For*** Must have experience in sales or customer service* Excellent communication skills, both face to face and on the phone* Customer focused approach* Excellent attention to detail* Good IT skills and familiarity with the Microsoft Office suite* Knowledge of the hire industry would be beneficial, however full training will be provided on our products* Strong organisational skills with the ability to prioritise workload under pressure* A proactive approach to identifying and solving problems* Ability to work effectively as part of a team and independently when required**What We Can Offer You** * Competitive salary* Salary sacrifice pension* 25 days holiday, plus bank holidays* Additional holiday purchase scheme* Free Tool Hire* Life Assurance cover 3x salary* Share save scheme* Eye care vouchers* Recommend a friend scheme* Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required* Cycle to work scheme* Long service recognition* My Vp discounts – a variety of discounts and rewards on thousands of well-known brands* Discounts on HP products* EE mobile contract discount offers* Gym discounts* Health Shield (discounted premiums on health care cash plan)* Regit Assist 24/7 accident helpline – free joiningTPA Portable Roadways is a leading supplier of customized temporary access solutions in Europe. We specialise in providing versatile access equipment for various industries while prioritising health and safety.At TPA, we offer tailored solutions to meet your specific needs, drawing from our industry expertise in handling complex projects. Our versatile equipment is designed to adapt to diverse environments, ensuring seamless access across different terrains. Safety is our utmost priority, and we adhere to stringent standards to provide a secure working environment.We have established long-term partnerships with industry leaders, highlighting our reliability and commitment to excellence. With an innovative approach, we transform ambitious ideas into practical realities, delivering exceptional temporary access solutions.Join our dynamic team at TPA and be part of our success in providing outstanding services. Explore exciting career opportunities today and contribute to our mission of delivering exceptional temporary access solutions to our valued clients.Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.The following content displays a map of the job's location.| OpenStreetMap contributors### Hire Controller (9 Month Contract)* **Salary** Competitive* **Frequency** Annual* **Job Reference** vpplc/TP/362/1578* **Contract Type** Fixed Term Contract (Full-Time)* **Working Hours** 37.5* **Closing Date** 27 February, 2026* **Job Category** Customer Service* **Business Unit** TPA* **Location** Worksop, United Kingdom* **Posted on** 28 January, 2026