Office Assistant

Mama Lucy Kibaki Hospital; Liverpool; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading healthcare facility in Liverpool is seeking an Office Assistant who will handle communications, assist with clerical duties, and offer customer service support. The ideal candidate will possess a diploma in Business Administration and proficiency in Microsoft Office Suite. Strong communication skills are essential, alongside the ability to multitask effectively. This position primarily serves Kenyan Citizens and requires a full CV, cover letter, and contact information for referees.

Qualifications

• Diploma in Business Administration or relevant certification in the related field is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with office equipment.
• Strong verbal and written communication skills with a pleasant and professional demeanor.

Responsibilities

• Handle incoming calls, emails, and other communications with clients and staff.
• Perform clerical tasks like data entry and maintaining filing systems.
• Assist in planning and coordinating meetings and travel arrangements.

Skills

Verbal and written communication

Proficiency in Microsoft Office Suite

Customer service

Time management

Education

Diploma in Business Administration

Tools

Microsoft Office Suite

Office equipment

Job description

Overview

Mama Lucy Kibaki Hospital is a leading healthcare facility committed to delivering exceptional patient care. We are seeking an Office Assistant who will be responsible for keeping the office supplied and organized.

Responsibilities

• Communication: Handle incoming calls, emails, and other communications, ensuring timely responses and effective communication with clients and staff.
• Clerical Duties: Perform clerical tasks like data entry, photocopying, scanning documents and maintaining filing systems.
• Customer Service: Receive visitors and clients, assist with inquiries, and offer customer care support to staff.
• Event Coordination: Assist in planning and coordinating meetings, events, and travel arrangements as needed.
• Record Keeping: Maintain accurate records and documentation, ensuring compliance with company policies and procedures.
• Confidentiality: Handle sensitive information with discretion, maintaining confidentiality regarding business and personnel matters.
• Any other administrative duties that may be given by the supervisor.

Qualifications & Core Competences

• Diploma in Business Administration, or relevant certification in the related field is preferred
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with office equipment (printers, copiers, etc.)
• Strong verbal and written communication skills, with a pleasant and professional demeanor
• Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment
• Updated Curriculum Vitae/Resume and cover letter
• Copies of academic and professional certificates
• Full contact details of 3 referees

The application should be received not later than 5.00pm on Monday 9th February 2026. Please quote the reference number and position title. Due to the high number of applications, only shortlisted candidates will be contacted for interviews. Please note that all communication to potential candidates will be done by the Human Resource Office through official telephone or email.

Note: This position is only applicable to Kenyan Citizens.