Experienced Parts Advisor

Phillip Limited; Dundee; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A family-run commercial vehicle specialist in Dundee is seeking an experienced Parts Advisor to provide parts support to a busy workshop and communicate with customers effectively. The ideal candidate should have experience in a similar role, strong customer service skills, and IT literacy. Benefits include 30 days holiday plus an extra on your birthday, enhanced pension, flexible working hours, and other employee incentives. Join a dedicated team in a company committed to excellent working conditions.

Benefits

30 Days holiday per annum

Enhanced company pension

Flexible working hours

Staff discount

On-site parking

Health & wellbeing support

Qualifications

• Experience in a similar role is essential.
• Experience of commercial vehicles is preferable but not essential.
• Punctuality.

Responsibilities

• Provide parts support to our busy workshop.
• Communicate with customers to determine their requirements.
• Identify parts, produce quotations and supply parts.

Skills

Good communication skills

Customer service skills

IT literacy

Job description

Overview

Our customers and colleagues are our priority. It is our aim to be the best commercial vehicle group for customers to do business with and the best place for colleagues to work. AM Phillip Trucktech are a family business who have been trading for over 70 years and are Scotland's leading commercial vehicle specialists. We currently have seven depots and are the sole IVECO dealer group in Scotland. Additionally, we also represent Ford, Fiat and Maxus commercial vehicle franchises, whilst also offering a wide range of used vehicles.

We have a new and exciting opening for an experienced Parts Advised to join the Parts Team at our in Dundee.

Responsibilities

To work within a dedicated team providing original and aftermarket parts support to a customer base of commercial vehicle operators and other small businesses.

• Provide parts support to our own very busy workshop.
• Communicate with customers to determine their requirements.
• Identify parts, produce quotations and supply parts required for various jobs.
• Accurately process customer/workshop orders as well as orders received via other AM Phillip Trucktech branches.
• Assist colleagues where required with goods in, parcel despatch, serving on customer counters and warehouse duties.
• Take part in the completion of the department’s annual stock take.

Qualifications

• Experience in a similar role is essential.
• Good communication skills.
• Customer service skills.
• Experience of commercial vehicles is preferable but not essential.
• IT literacy.
• Punctuality.
• Successful applicants will enjoy excellent working conditions as well as a competitive remuneration package.

Company Benefits

• 30 Days holiday per annum, plus an extra holiday on your birthday (after a year's service)
• Enhanced company pension
• Flexible working hours (subject to availability)
• Staff discount on new and used cars via our Glenford dealership
• Bereavement leave
• On-site parking
• Company life-assurance policy
• Health & wellbeing support
• Mortgage advice
• Referral programme: Colleagues can receive up to £1,000 for each successful technician referral!

Eligibility

To apply for this opportunity and join our team, you must be eligible to work in the UK and be a resident. Please do not apply if you are not eligible to work in the UK. Please note that sponsorships are not available.

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