Service Contracts Sales Manager

Getinge Group; East Midlands; Hybrid; GBP 45,000 - GBP 65,000; Full time

Job summary

A global healthcare product provider is seeking a Service Contracts Sales Manager in the South East UK territory. This role involves driving service revenue by engaging with customers and stakeholders, promoting Getinge's service strategies, and managing sales of service contracts. Candidates should have experience in medical sales, excellent communication skills, and a solid understanding of NHS processes. The position offers a competitive compensation package, flexible working arrangements, and a focus on wellbeing.

Benefits

Private healthcare

Flexible working patterns

Bonus scheme

Shopping discounts through Perkbox

Electric company vehicle

Qualifications

• Excellent communication skills, both verbal and written.
• Proven experience in medical or healthcare sales.
• Strong abilities in problem-solving and time management.
• Proven track record of stakeholder engagement and relationship building.
• Preferred understanding of NHS and private sector healthcare in the UK.

Responsibilities

• Engage proactively with customers to exemplify service value.
• Meet regularly with key clinical and procurement managers.
• Prepare and deliver evidence of service performance.
• Establish direct sales of the Care Service Contract portfolio.
• Collaborate with Capital Sales Managers on strategies.

Skills

Excellent verbal and written communication skills

Experience in medical/healthcare sales

Problem-solving abilities

Time management

Stakeholder engagement

Understanding of NHS procurement processes

Strong organizational skills

People-centric

Job description

Job Title: Service Contracts Sales Manager

Location: South East, UK - Field Based

Getinge are seeking a Service Contracts Sales Manager to champion and drive forward the growth of the business within the South East UK territory. The successful individual will be responsible for the promotion and execution of the Healthcare Getinge UKI Service Strategy, spanning Acute Care Therapies, Surgical Workplaces and Infection Control, to grow Service revenue and profitability.

Key duties and responsibilities

Proactively engage with customers to build understanding of the service value proposition.

Regularly meet with clinical and procurement managers, ensuring comprehensive stakeholder mapping with key decision makers to demonstrate value.

• Prepare and deliver evidence of service delivery, including performance against key metrics, to highlight, differentiate and explain the importance of service.

Establish direct sales of the entire Getinge Care Service Contract portfolio.

• Utilise relevant selling techniques to progress contract opportunities.
• Execute commercial strategies and campaigns to increase market share for Getinge Service.
• Forecast source of business to increase uptake (Contract Renewals, Expiring Warranties).
• Meet revenue targets and establish strategies to maximise opportunities.
• Work alongside Capital Sales Managers to align strategies of customer accounts.
• Work with Service Contracts Administration to produce quotations/tenders and pricing agreements within given timescales, and ensure timely completion of administrative tasks and projects.
• Work with Regional Service Managers to produce evidence driven materials for customers to demonstrate value of service.
• Build, maintain and lead excellent customer relationships to enable customer‑centric service delivery and revenue growth.

Who you are

At Getinge, we are looking for passionate individuals who are agile, resilient, take responsibility for their development and focus on achieving excellence. We provide an environment for forward‑thinkers, game changers and team players to thrive. If you enjoy collaboration and working in diverse and international teams, never compromise on quality and always act responsibly, remembering that our customers come first, we would love to hear from you!

Knowledge / Skills / Experience

• Excellent verbal and written communication skills, both over telephone and face to face.
• Experience to date in medical/healthcare sales and/or service contracts sales.
• Ability to problem solve and seek solutions logically in challenging situations.
• Ability to plan, organise and manage time effectively to meet challenging deadlines.
• Strong stakeholder engagement and ability to build long‑term relationships.
• Preferred understanding of the medical sector (NHS & Private) in the United Kingdom.
• Demonstrate a motivated and passionate approach to work, taking ownership of tasks.
• Excellent understanding of NHS procurement processes and tendering highly desired.
• Strong organisational skills and attention to detail.
• People‑centric and confident in building strong and lasting professional relationships.

What we offer

We offer a competitive compensation and benefits package to support your well‑being and goals. A healthy work‑life balance is important, so we provide a flexible approach to working patterns as well as a range of enhanced family‑friendly policies.

Along with a competitive salary and clear progression scheme, we offer private healthcare, travel and subsistence allowance, a bonus scheme, shopping discounts through Perkbox, and an Employee Assistance Programme. We have achieved the Better Health at Work Scheme Gold Award by providing resources, meetings, activities and training to support physical and mental health and wellbeing.

To meet our CO₂‑neutral goal, we expect travel where necessary. The role requires up to 80% travel, with about 10% overnight.

As part of sustainability, we provide field‑based teams with an electric company vehicle and home charging point.

About us

Getinge provides hospitals and life‑science institutions with products and solutions that improve clinical outcomes and optimise workflows. Products and solutions cover intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide, selling in more than 135 countries.

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.