Branch Colleague / Branch Manager

Timpson Ltd.; Gillingham; On-site; GBP 25,000 - GBP 26,000; Full time

Job summary

A well-known retail service provider in Gillingham seeks a Branch Manager / Branch Colleague to join its successful high street service team. The role involves providing diverse services such as key cutting and watch repairs, alongside fostering a positive team culture. Ideal candidates should be friendly and confident communicators. The company offers competitive pay, ongoing training, performance bonuses, and substantial workplace benefits. This is a full-time or part-time permanent position with great growth potential.

Benefits

Free holiday homes

Uncapped bonuses

Discount card

Extra day off for birthday

Paid day off for child's first day at school

Annual salary reviews

Regular social events

Mental health support

Ongoing skills training

Bonus when you get married

Qualifications

• Ideal candidates should have a positive attitude and excellent communication skills.
• We value personality over qualifications and welcome applicants from all backgrounds.

Responsibilities

• Deliver various services including key cutting, watch repairs, and photo processing.
• Perform acts of kindness for customers and colleagues.

Skills

Positive attitude

Great communication skills

Confidence

Friendliness

Job description

Timpson

One of the best places to work in the UK - The Sunday Times

Are you ready to embark on a rewarding new career? If you’ve spent time in retail or hospitality and are eager for a fresh challenge, look no further! Timpson, recognized by The Sunday Times as "One of the Best Places to Work in the UK," is calling for dynamic individuals to join our successful high street service team.

Position

Branch Manager / Branch Colleague / Mobile Colleague for Timpson, a Service-Based Retail Company

Location

Gillingham (and surrounding area)

Job Type

Permanent / Full Time / Part Time

Pay

Starting at £25,584 per annum increasing to £25,688 per annum following a successful trial period, including uncapped weekly bonus

Hours

40 hours over 5 days, including weekends, with overtime opportunities available post‑training

Job Description

At Timpson, we pride ourselves on our diverse range of services, from Key Cutting and Watch Repairs to Photo Processing and Dry Cleaning. We provide comprehensive training, ensuring you feel confident in delivering these unique services. Plus, we encourage all team members to perform an act of kindness for customers or colleagues every day, enriching the experience for everyone involved.

What We Offer

Taking care of our colleagues is our top priority. Every year, we measure our happiness index to understand how our team feels and how we can improve.

In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:

• Free holiday homes
• Achievable uncapped bonuses
• Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• An extra day off for your birthday
• Paid day off for a child’s first day at school
• Annual salary reviews
• Regular social events
• £1,000 weekly lottery draws
• Excellent promotion prospects
• Ongoing skills training
• £100 bonus when you get married
• Mental health support, including free flu jabs and a 24‑hour helpline
• and more!

Who We’re Looking For

We value personality over qualifications. Ideal candidates are positive, friendly, confident, and great communicators. We welcome applicants from all backgrounds, including ex‑offenders.

Who We Are

As a family‑run business since 1865, Timpson is proud to be the largest service retailer in the UK with over 1,300 stores nationwide. We pride ourselves on our culture of trust, giving colleagues the freedom to excel in their roles. If you’re interested in varied work and career progression, this could be the right role for you!

Next Steps

To apply, click the button below and fill out the application form. We look forward to meeting you!

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