Store Manager

West Sussex.info; Brighton; On-site; GBP 100,000 - GBP 125,000; Full time

Job summary

A local beauty retailer in Brighton is seeking an experienced Store Manager to lead a team of Customer Advisors. The ideal candidate will have a proven sales management background in retail, particularly within the beauty sector. You will be responsible for delivering exceptional customer experiences and driving sales growth while fostering a positive and collaborative team environment. Competitive salary and excellent benefits, including a pension plan and generous leave policy are offered.

Benefits

Company pension

Group Life Assurance

Paid community days

25 days annual leave plus Bank Holidays

Qualifications

• Proven sales management experience with a strong track record.
• Experience in a Beauty Brand or similar retail environment.
• Ability to lead and inspire a team.

Responsibilities

• Lead a team of Customer Advisors to provide exceptional service.
• Identify opportunities to enhance customer experience.
• Execute a strong business plan aligned with company values.

Skills

Leadership

Sales management

Commercial awareness

Communication

Attention to detail

Flexibility

Job description

Helping people find jobs in the local area since 2008

Salary Competitive - Plus excellent benefits and commission

Are you ready to deliver 'WOW' moments to our customers - everyday!

As our Store Manager, you will have proven sales management experience, demonstrating a strong track record of successful business growth. You'll be leading and inspiring a team of Customer Advisors in providing our customers with a high touch customer experience, sharing your passion for Neals Yard Remedies. You'll be super motivated to deliver on KPIs, increase customer loyalty, and create a positive environment to thrive in.

Uncompromising, in your approach to identifying opportunities, you'll elevate our customer experience, whilst moving our business forward with high-level commercial awareness, experience of retail operations and the ability to build collaborative relationships with retailers and customer alike. You will help deliver an effective business plan to achieve our vision and goals.

You’ll have previous experience of working as a Counter / Store Manager within a Beauty Brand or be ready for the next exciting stage in your career. Your passion for beauty, skincare and wellness will be infectious, together with experience in delivering on commercial objectives through a customer first approach. Responsible for creating and executing a strong business plan in line with Neal’s Yard Remedies values & behaviours.

What you’ll have:

• A collaborative, positive mindset that inspires others
• Proven ability to lead and motivate a team
• Strong commercial awareness and opportunity spotting skills
• Excellent communication and influencing abilities
• Meticulous attention to detail
• Flexibility to adapt to changing priorities and working hours

What you’ll get:

• Company pension
• Group Life Assurance
• Paid community days
• 25 days annual leave plus Bank Holidays (Full Time)