Underwriting Operations Technician

Notjustlabcoats; Greater London; Hybrid; GBP 35,000 - GBP 45,000; Full time

Job summary

A global data and AI company is seeking an Underwriting Operations Technician to join their underwriting operations team. The role supports underwriting teams within the London insurance market, covering both Company Market and Lloyd's environments. Key responsibilities include providing administrative support, processing risk setups, and liaising with underwriters. Candidates should possess experience in underwriting operations and an understanding of market environments. This position offers hybrid or fully remote working options, competitive salary, and comprehensive benefits.

Benefits

Annual Leave

Sick Leave

Pension matching contributions

Critical Illness Cover

Life Assurance

Private Medical Cover

Salary Sacrifice Scheme for Childcare Vouchers

Bonus up to 5%

Employee Stock Purchase Plan

Financial wellbeing solutions

Hybrid or fully remote working

Qualifications

• Experience in underwriting operations or insurance administration.
• Understanding of Company Market and/or Lloyd's environments.

Responsibilities

• Provide administrative support to underwriting teams across multiple lines.
• Process risk setups, endorsements, renewals, and policy documentation.
• Act as a key contact for offshore underwriting support teams.
• Liaise with underwriters to support workflows.
• Maintain operating standards across Company Market and Lloyd's.

Skills

Experience in underwriting operations

Understanding of Company Market and/or Lloyd's environments

Eclipse, PPL, Whitespace

Knowledge of policy lifecycle

Structured, process-driven environment

Job description

Underwriting Operations Technician

Salary: £35,000 - £45,000
Location: London
Working Pattern: Remote or Hybrid

A global data and AI company is seeking an Underwriting Operations Technician to join their underwriting operations team. This role supports underwriting teams within the London insurance market, covering both Company Market and Lloyd's Syndicate environments.

This is an excellent opportunity for someone with experience in underwriting operations or insurance administration who is looking to deepen their exposure to London Market processes, systems, and specialist lines of business.

Key Responsibilities

• Provide day-to-day administrative and operational support to underwriting teams across multiple lines of business
• Support the processing of risk set-ups, endorsements, renewals, and policy documentation, ensuring accuracy and timeliness
• Act as a key point of contact for offshore underwriting support teams, resolving queries and clarifying instructionsEnsure tasks are completed in line with agreed SLAs and operating procedures
• Liaise with underwriters and operations colleagues to support smooth workflows and reduce delays
• Maintain consistent operating standards across both Company Market and Lloyd's Syndicate environments
• Support underwriting teams across Marine, Financial Institutions, Aviation, Property, Cargo, and T&L lines
• Keep process documentation and knowledge materials up to date

Skills & Experience Required

• Experience in underwriting operations, insurance administration, or a similar support role within the London Speciality Insurance Market
• Understanding of Company Market and/or Lloyd's environments
• Eclipse, PPL, Whitespace, or similar
• Good understanding of the policy lifecycle (submissions, endorsements, renewals)
• Comfortable working in a structured, process-driven environment

Benefits

• Annual Leave:li>
• Sick Leave: 10 days + statutory entitlement + public holidays
• Pension: 4.5% (default) or 6% (enhanced) matching contributions
• Critical Illness Cover
• Life Assurance: 4x salary
• Private Medical Cover (employee, spouse & children, including dental & optician)
• Salary Sacrifice Scheme for Childcare Vouchers
• Employer Auto-Enrolment Pension Scheme
• Bonus up to 5% (performance-based, paid in March)
• Employee Stock Purchase Plan
• Everyday financial wellbeing solutions
• Hybrid or fully remote working (your choice)

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.