Senior Housekeeper — Lead Guest Experience

PPHE Hotel Group; Greater London; On-site; GBP 35,000; Full time

Job summary

A leading hotel group in Greater London is seeking a Senior Housekeeper to ensure high cleanliness standards and maintain a guest-focused culture. This role involves leadership duties and collaboration with other departments to achieve operational success. Candidates must have a strong housekeeping background and a passion for hospitality. The position offers a competitive salary and numerous benefits including holiday entitlements and discounts on hotel stays.

Benefits

Salary: £35,042 per annum

Discounted hotel room rates

50% discount on food and beverages

30 days holiday per year

Free meals during shifts

Wagestream access

£750 Recommend a Friend scheme

Employee discounts at various retailers

Gym discounts

Free cycling lessons

Travel season ticket loans

Employee Assistance Programme

Uniforms and dry cleaning

Company pension plan

Award-winning training

Annual staff parties

Qualifications

• You will perform Assistant Head of Department duties, ensuring high standards for cleanliness.
• Must report to the Executive Housekeeper and be hands-on.
• Build a culture focused on guest satisfaction within the Housekeeping team.

Responsibilities

• Ensure we meet guests’ expectations for cleanliness.
• Work closely with other departments to maintain smooth operations.
• Participate directly in the overall management of the Hotel.

Skills

Strong housekeeping background

Leadership and motivation

Guest-focused culture building

Job description

A leading hotel group in Greater London is seeking a Senior Housekeeper to ensure high cleanliness standards and maintain a guest-focused culture. This role involves leadership duties and collaboration with other departments to achieve operational success. Candidates must have a strong housekeeping background and a passion for hospitality. The position offers a competitive salary and numerous benefits including holiday entitlements and discounts on hotel stays.