Senior Housekeeping Supervisor - London Hotel

Strand Palace Hotel; Greater London; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A prestigious central London hotel is seeking a dedicated Housekeeping Supervisor to ensure rooms meet the highest cleanliness standards. You will manage and train room attendants, provide feedback, and oversee room preparation for VIP guests. The ideal candidate has proven hospitality experience, strong organizational skills, and a hands-on approach to guest service. Join a team that values connection, quality, and sustainability while enjoying a range of employee benefits.

Benefits

Clear career pathways with paid training

Health cashback plan

Life assurance cover

50% off food and drinks

Exclusive discounted room rates

Instant access to wages through Wagestream

Free meals on every shift

Earn up to £300 with ‘Introduce a Friend’ bonus

Free laundry and dry cleaning

Paid half-day off on your birthday

Regular team socials and parties

Paid volunteering day each year

24/7 access to confidential support services

Northbank Privilege Card

Qualifications

• Experience managing large and diverse teams in a hospitality setting.
• Drive to exceed guest expectations and continually improve service.
• Approachable and capable of providing feedback to team members.

Responsibilities

• Check rooms after cleaning to ensure standards.
• Provide feedback and training to room attendants.
• Attend meetings to discuss team performance and goals.
• Execute weekly stock counts on the floors.
• Oversee room preparation for VIP guests.

Skills

Proven experience in hospitality

Strong organisational skills

Passionate about guest experience

Hands-on management

Job description

A prestigious central London hotel is seeking a dedicated Housekeeping Supervisor to ensure rooms meet the highest cleanliness standards. You will manage and train room attendants, provide feedback, and oversee room preparation for VIP guests. The ideal candidate has proven hospitality experience, strong organizational skills, and a hands-on approach to guest service. Join a team that values connection, quality, and sustainability while enjoying a range of employee benefits.