Earn While You Learn: Aftersales Customer Apprentice

Apprenticeships; Dundee; On-site; GBP 18,000 - 24,000; Full time

Job summary

A prominent automotive company in Dundee is recruiting Apprentice Aftersales Customer Advisors to provide excellent customer service and support within their Aftersales department. You will receive hands-on training, support from mentors, and develop your digital skills while interacting with customers and workshop technicians. The ideal candidate will have strong communication abilities, have or be working towards National 4 qualifications, and a passion for customer service.

Benefits

Mentorship support

Dedicated training coach

Free driving lessons in second year

Generous annual leave

Private healthcare

Qualifications

• Must have or be working towards National 4 or above.
• Good communication and customer service skills required.
• Interest in digital skills development is essential.

Responsibilities

• Review workloads and ensure accurate information.
• Liaise with the workshop for required parts.
• Control stock and prepare customer reports.

Skills

Strong communication skills

Good levels of literacy and numeracy

Ability to build good relationships

Willingness to learn

Interest in developing digital knowledge

Education

National 4 or above in Maths, English and one other subject

Job description

A prominent automotive company in Dundee is recruiting Apprentice Aftersales Customer Advisors to provide excellent customer service and support within their Aftersales department. You will receive hands-on training, support from mentors, and develop your digital skills while interacting with customers and workshop technicians. The ideal candidate will have strong communication abilities, have or be working towards National 4 qualifications, and a passion for customer service.