System & Process Supervisor

Rexel France; Watford; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading distribution company in the UK is seeking a Systems & Process Supervisor to enhance operational efficiency at their Aylesbury Distribution Centre. You will act as the WMS super-user and provide frontline support, ensuring stock accuracy and optimizing processes. Ideal candidates are analytical with strong attention to detail, and experience with systems management is preferred. Join us for a diverse, high-performance culture that values creativity and individuality.

Benefits

Bonus Scheme

33 days annual leave

Private Medical Insurance

Contributory pension scheme

Qualifications

• Comfortable working to tight deadlines in a fast-paced environment.
• Experience with WMS systems and stock synchronization is desirable.
• Ability to train and coach others.

Responsibilities

• Act as the WMS super-user and maintain accurate stock records.
• Support IT changes and validate UAT scripts.
• Provide day-to-day triage and first-line support for WMS queries.
• Deliver WMS training for new starters.
• Monitor and validate item master data.

Skills

Analytical skills

Attention to detail

Communication skills

Stakeholder management

Microsoft Office proficiency

Customer-centric focus

Collaboration skills

Tools

WMS systems

Microsoft Excel

Job description

Overview

As a Systems & Process Supervisor, You will support site operations to maintain stock accuracy, optimise space and capacity and drive On-Time In-Full (OTIF) performance. This is a hands-on role combining system ownership, process improvement and frontline support across the distribution centre.

Key responsibilities

• Act as the WMS super-user: configure and maintain the system to support accurate stock records, space optimisation and efficient planning.
• Support site coordination for WMS changes and enhancements from central IT; test and validate UAT scripts and support deployments.
• Provide day-to-day triage and first-line support for WMS queries; log and escalate defects to IT and follow through to resolution.
• Deliver WMS training and refresher sessions for new starters and existing employees.
• Monitor and validate item master data and perform corrective actions to resolve capacity and data issues.
• Ensure stock synchronization across systems and investigate and resolve discrepancies.
• Analyse OTIF reports, investigate root causes of errors and implement corrective actions to improve performance.
• Advise management on issues likely to affect operational performance and recommend practical solutions.
• Promote and ensure adherence to Safety, Health, Environmental and Quality standards across the operation.
• Undertake other duties as required to support the operation.

Qualifications

At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success as a Systems & Process Manager include:

• COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
• TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
• CUSTOMER FOCUS: building strong customer relationships and delivering customer-centric solutions

What we are looking for:

• Analytical with strong attention to detail and a practical approach to problem solving.
• Comfortable working to tight deadlines in a fast-paced, time-critical environment.
• Computer literate with solid Microsoft Office skills; intermediate Excel proficiency.
• Strong numerical and literacy skills.
• Experience with WMS systems, item master/data management and stock synchronization is highly desirable.
• Able to train and coach others, with excellent communication and stakeholder management skills.
• Demonstrates ownership, accountability and a collaborative working style.

Additional Information

At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.

By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.

Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.

Company Description

Are you passionate about systems and processes that keep a distribution centre running smoothly?

Do you enjoy solving operational puzzles, training colleagues, and making data-driven changes that improve delivery performance?

We have an opening in our Systems and Process Team for a Systems & Process Supervisor in our Aylesbury Distribution Centre working Monday to Friday 08:00 - 16:30.

The Benefits of a Career with Rexel:

• Bonus Scheme
• Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!)
  • You can also buy and sell holiday each year
  • Enhanced parental leave
• Support & Development: Extensive learning opportunities from day one.
• Health & Wellbeing: Private Medical Insurance/Free virtual GP service, Healthy Mind Champions, and more!
• Perks: Contributory pension scheme and life assurance, Staff discounts, exclusive holiday offers and free financial support and education