Solution Sales Executive, Technology Workflows

ServiceNow; Staines-upon-Thames; Hybrid; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading tech company is seeking a Solution Sales Executive focused on Technology Workflows for the Public Sector. The role involves overseeing account development, strategizing sales, and engaging with C-suite executives. Candidates should have over 8 years of software solution sales experience, strong relationships in the Public Sector, and excellent communication skills. This position offers a flexible work environment with regional travel required up to 50%.

Qualifications

• 8+ years of experience in software solution sales.
• Deep understanding of IT operations in the Public Sector.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Oversee development of assigned accounts in Public Sector.
• Develop a sales strategy for assigned accounts.
• Collaborate with teams to deliver product demonstrations.

Skills

Deep experience in software solution sales

Understanding of IT in the Public Sector

Ability to negotiate deals

Excellent communication and presentation skills

Job description

Solution Sales Executive, Technology Workflows - Public Sector

• Full-time
• Employee Type: Regular
• Region: EMEA - Europe, Middle East and Africa
• Work Persona: Flexible

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud‑based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

The Solution Sales Executive will oversee market success of ServiceNow's Technology Workflows products. You will play a leading role in engaging assigned accounts and be responsible for the creation of new business and pipeline across a substantial portion of the ServiceNow sales cycle and methodology. You will oversee executive relationship management for assigned accounts; lead and partner with virtual teams, including Core Field, Solution Sales, Solution Consulting, Support and Professional Services.

What you will get to do in this role:

• Oversee development of assigned accounts, in this case in the Public Sector
• Develop a sales strategy in the allocated territory with a target prospect list, and a regional sales plan for your assigned account and/or territory.
• Develop relationships with multiple C‑suite personas (e.g., CFO, CIO, COO, CDO) across Technology Workflows product
• Arrange and conduct initial Executive and CxO discussions and position meetings
• Collaborate closely with your Public Secotr Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations showcasing ServiceNow’s Technology Workflows product(s) & solution(s), orchestrating relationships as required.
• Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience
• Be the trusted advisor to the customer by understanding their existing and future Technology and Operations roadmap to drive the ServiceNow platform
• Own and Lead Technology Workflows opportunities all the while collaborating closely with Core Sales Teams (AE’s, SC’s, Leadership) and other ServiceNow Solution Areas (Creator, Employee, CRM) to deliver outcomes‑based solutions to our clients and prospects.
• In partnership with assigned Account Executive and Solution Consultant, present our TechnologyWorkflows offering directly to prospects, customers, partners and at industry events and seminars
• Articulate customer success strategies to the field to streamline and standardize Platform presentations and value proposition
• Prospect qualification and the development of new sales opportunities and ongoing revenue streams with limited support from inside sales
• Sales process management and opportunity closure
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams

To be successful in this role you haveb>

• Deep (8+ years) experience in software solution sales, within a Technology, IT Operations, AIOps, or Infrastructure Observability vendor
• Deep understanding of the business of IT in the Public Sector including demand, resource, portfolio and asset management, along with technical concepts around application development, infrastructure, operations, automation and cloud
• Evidence of technology solution‑related business processes
• Experience leading virtual or matrixed teams
• Ability to understand broad, macro‑level business IT needs of Public Sector organisations
• Experience establishing trusted relationships with other teams
• Ability to produce new business, negotiate deals, and maintain healthy C‑Level relationships
• Able to thrive in a fast paced, growing, deadline driven environment
• Willingness to go above and beyond to win in the market against competition
• Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences
• Ability to forge strong business relationships and connect with both C‑level execs at customers as well as with individuals in ServiceNow internal and external eco‑system
• Excellent communication and presentation skills
• Regional travel required up to 50%. Offices in Staines and London, with attendance 1-2 times a week depending on business need
• Fluency in English

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non‑traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.