Registered Care Manager

The Riverside Group; Washington; On-site; GBP 42,000 - GBP 45,000; Full time

Job summary

A community-focused care organization in the UK is seeking an experienced Registered Care Manager to lead its Extra Care services. The role requires a leader with at least 2 years of CQC regulated experience, fostering independent living and community spirit. Candidates should have strong skills in compliance, safeguarding, and team development. This position offers a permanent contract with a salary of £42,802.07 per annum and a Monday to Friday working pattern with some flexible hours. Join us and transform lives through supportive care!

Qualifications

• Registered Care Manager with at least 2 years’ experience managing a CQC regulated service.
• Experience in Extra Care or similar services is desired.
• Strong knowledge of safeguarding, quality governance, and regulatory frameworks.

Responsibilities

• Lead and inspire a dedicated care team.
• Ensure compliance with CQC regulations and quality standards.
• Promote independence and wellbeing for service users.
• Build positive relationships with residents and partners.
• Oversee quality assurance and improvement plans.

Skills

Leadership

CQC compliance

Safeguarding knowledge

Empathy

Innovative care delivery

Job description

Job Title: Registered Care Manager

Contract Type: Permanent

Salary: £42,802.07 per annum (£44,208.22 per annum is achieved after 18 months successful performance in the role)

Working Hours: 37.5 hours per week

Working Pattern: Typically Monday- Friday with some flexibility evenings & weekends

Location: Willow Brook, Washington

We will accept applications on the basis of any form of valid legal permission to work in the UK, but we will be surrendering the Riverside Sponsorship licence, so we will not apply for further sponsorships for existing colleagues or candidates.

Registered Manager – Willow Brook Extra Care

Riverside | Transforming lives, together

We’re looking for an experienced and passionate Registered Care Manager to join our team at Willow Brook Extra Care. This is a wonderful opportunity for someone who truly believes in person centred care, community living and empowering people to live independently in their own homes.

To be successful in this role, you’ll be an established Registered Manager with a minimum of 2 years’ experience as a Registered Manager service, ideally within Extra Care, supported living or a similar setting.

About Willow Brook

Willow Brook is a warm, welcoming Extra Care scheme offering modern, self contained homes alongside flexible, on site care and support. At the heart of Willow Brook is a strong sense of community, where people feel safe, valued and connected, while still enjoying independence and choice.

This role offers the chance to shape a service that genuinely makes a difference — not just to residents, but to the wider neighbourhood.

About the Role

As Registered Manager, you will hold CQC registration and provide confident, compassionate leadership for Willow Brook, with some hybrid support to nearby services when required. You will be responsible for the day to day operational management of the service, ensuring that we consistently deliver safe, caring, responsive and high quality support.

You will also play a vital role in driving continuous improvement, embedding best practice and supporting your team to be the very best they can be.

What You’ll Be Doing

• Leading and inspiring a dedicated care team to deliver outstanding, person centred support
• Ensuring full compliance with CQC regulations, safeguarding and quality standards
• Promoting independence, wellbeing and choice for people who use our services
• Building strong, positive relationships with residents, families, commissioners and partners
• Overseeing quality assurance, audits and continuous improvement plans
• Creating a supportive, inclusive and positive workplace culture where people feel valued
• Supporting hybrid working arrangements across nearby services when required

What We’re Looking For

We’re looking for someone who brings experience, heart and leadership to everything they do. You will:

• Be a Registered Care Manager with at least 2 years’ experience managing a CQC regulated service
• Have experience of Extra Care or similar services (housing experience is desirable, but not essential)
• Be passionate, innovative and committed to delivering high quality care
• Be a confident, approachable leader and a real team player
• Have strong knowledge of safeguarding, quality governance and regulatory frameworks
• Lead with empathy, integrity and enthusiasm

Working Pattern

This role is Monday to Friday, with flexibility required and occasional weekend working to meet the needs of the service and residents.

Why Join Riverside?

At Riverside, we believe care should be about more than support — it’s about belonging, empowerment and community. Our Extra Care services are designed to help people live the lives they choose, in homes they love, with the right support at the right time.

At Willow Brook, you won’t just manage a service — you’ll be part of something meaningful, shaping a vibrant community and helping transform lives every day.